Professionaly trained in the hospitality industry and with considerable experience in F&B and export marketing, I have honed my capacity to provide exceptional customer experiences. My priority is addressing their concerns and ensuring total satisfaction. My proficiency in multiple languages, particularly Chinese (Mandarin) and Indonesian, has emerged as a significant advantage, allowing me to seamlessly tailor my communication style to suit the individuals I engage with. As a problem-solver and forward-thinker, I approach challenges with ease, maintaining composure and remaining calm in all circumstances.