SARAVANAN

CUSTOMER SERVICES & OPERATIONS EXPERT
29 years oldOther logistics positionsCome from India Living in Overseas
Language: English
Mandarin: not at all

Multifaceted, result oriented level Shipping and Logistics graduate, with strong organization, technical and interpersonal skills. Ability to interact with cross functional departments. Willing to join a team, where I can utilize my technical skills and education to face the challenges and contributes towards the growth of an organization and also enhance my personal growth through continual upgrading of knowledge.

Executive operations
Flyjac logistics pvt ltd
Apr 2021 - Now(3 years)

Below are key points explains my experience in the Dubai operations as remotely operated from India.  Contacting Liner, NVOCC, Air lines and co-loader for Enquiry, Rates procurement & negotiation, Schedule and Booking.  Getting rates from agents from various countries for EXW, FOB, DDU & DAP shipments and negotiating and arranging routing order  Coordinating the shipper for cargo readiness and arrange for booking, Update the schedule & cut-off details and arrange for the transport.  Follow-up with the Carrier & agents for the shipment status &update the customer on each milestones.  Collect the documents from customer / Agent, Arrange for Export and Import declaration, customs clearance & necessary inspections  Prepare BL instructions, HBL, AWB (House and Master) and getting approval from the customer and agent for the same.  Through Calogi, booking appointment for cargo Handover and taking delivery from Dnata Authority.  Arranging collection of Console DO & issuing House DO for Both Air & sea shipment.  Appointing & coordinating with transporter for Export cargo gate in & Import cargo delivery on time.  Collect the Liner, airline, NVOCC, Co-loader and other vender invoices and verify the charges.  Take a B/L as per customer requirement-OBL, Telex/Surrender or Seaway BL/Express BL.  Supporting Accounts team in the Billing to the customer & Vendor purchase invoicing.

Executive assistant
Flyjac logistics pvt ltd, india
Jan 2018 - Apr 2021(3 years)

Worked in the EDI SB & BE filing team for PAN India; ensuring the customs compliance free BOE & shipping bill filing.  Checklist preparation & proper checking of INCOTERMS (FOB, C&F, CIF & etc.)  Knowledge of Home Consumption B/E (In-Bond, Ex-Bond, HSS), free SB, Drawback.  Knowledge of usage of CLE, FPS, MEIS, EPCG Licenses in Import & Export shipments. Knowledge about usage of Certificate of Origin, FTA & PTA  Scrutinizing the checklist for appropriate customs tariff, benefit notification, duty & GST calculation prior to filing in ICEGATE.  Prioritize import filing to avoid late filing penalties. Preparing daily status report of shipments

University of Madras IDE
, Logistics and supply chain management
Dec 2020 - Dec 2022(2 years)

Pursuing mba degree in through distance education

Bharatiar University
, Shipping and logistics
Jul 2014 - Aug 2017(3 years)

Completed BBA in a reputed university with good percentage

Contact Info

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