Nikita
Customer Operations Specialist
28 years oldCustomer serviceCome from Indonesia Living in Indonesia - Jakarta
Language: English, Mandarin, Indonesian
Mandarin: simple communication
Summary
I am Nikita proud be Chinese Indonesian and currently stay in Jakarta. Graduated from China Top University. I can speak chinese, english and indonesia well, Have working experince more than 6 years in sales, customer service and operations.
Experience
Call Center Operation
PT SANY PERKASA
Mar 2021 - Mar 2024(3 years)
Communication with customer and collect they requirment or suggestion to increase product quality. Take customer complain and then given feedback to sales and Aftersales department. Maintenance Application and dashboard for make sure the control and ensure service is going well. Analytic operationtional unit and make in report.
Education List
Jinan University
, Chinese Education
Mar 2015 - May 2019(4 years)
Graduated as best student
Skills
comunicationleadershiplanguange
Contact Info
- (+62) 812****0037
- ****@****
- *****
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Resume purchasable for recruiter membership accounts
