MD ABDUR

Customer service and Telemarketing
22 years oldCustomer serviceCome from Bangladesh Living in Shanghai
Language: English
Mandarin: a little

Customer Service Telemarketing & Lead Generation

Senior Consultant
USF.edu
Apr 2024 - Now(13 days)

Serve as a Senior Consultant at USF.Edu, effectively achieving targeted audience engagement and collaborating with 50 sub-agents to promote company growth. Develop and implement strategic marketing initiatives to enhance brand visibility and attract a wider customer base. Provide expert guidance and support to clients, ensuring their needs are met and their expectations exceeded. Foster strong relationships with sub-agents, promoting effective communication and collaboration for mutual success. Utilize market research and data analysis to identify trends and make informed recommendations for business growth. Maintain a high level of professionalism and integrity in all client interactions, representing the company's values and commitment to excellence.

Virtual assistance & Lead Generation
Fiver & UpWork
Jan 2021 - Mar 2022(a year)

Provided virtual assistance services to foreign clients, demonstrating strong organizational and communication skills. Successfully completed multiple lead generation projects, delivering high-quality leads to clients. Conducted thorough research and utilized various tools to identify potential leads and gather relevant information. Assisted clients with administrative tasks, including email management, scheduling, and data entry. Jan 2019Feb 2020

Chattogram Biggan Collage
, General Science
Jun 2017 - Jul 2019(2 years)

I have done my Higher Secondary School certificate from science background with 80% of marks in 2019. Then I started working in different sectors.Now I have started my bachelor degree at International Business in Shanghai as an international student.

Ms Word/Ms ExcelDigital MarketingTelemarketingClient HandlingFluent in EnglishDesign knowledgeCommunication skills