Name :kunal kumar Wechat id :kunal_gupta1200 Phone :06200805857 Email :kunalgupta1200@gmail.com Skype : kunalgupta1200 BACKGROUND: • Analytical, enthusiastic and innovative Business Analyst with over 1 years 6 months of Information Technology experience in business analysis, deployment and web development developing business processes and system solutions for Pharmacy, Banking, Retail, Consumer Lending, Mortgage (LOS), Auto and Web Application. • Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing. • Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with upper management, developers and QA engineers. • Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams in Enterprise Architect , MS Visio and Rational Rose. • Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD and JAR sessions. • Comprehensive knowledge of RUP, Waterfall, Agile and Six Sigma methodology. • Strong experience in conducting UAT and documentation of test cases. Familiar in designing and developing manual and automation test cases and test scripts using Test Director 7.6 and Winrunner 7.5. • Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills. Excellent track record for meeting deadlines and submitting deliverables on time. • Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling. • Have exposure in educating internal customers on business systems and procedures and working with other analysts and QA team to set priorities and schedules. TECHNICAL SKILLS: Management Tools: MS Project, MS Visio, Word, Excel, PowerPoint Tools: Enterprise Architect 6.1, Rational Rose, Rational Requisite Pro, ClearCase, ClearQuest, PVCS Dimensions Testing/Reporting Tools: Test Director 7.6, Winrunner 7.5, SilkTest 5.0.3, Crystal Report Languages: C++, SQL, Perl, Java, JSP, XML, JavaScript, XML, Html Platforms: Mac OSX, Windows NT/2000/XP, UNIX, LINUX, SOLARIS, z/OS Database: Oracle 10g/9i/8i, IBM DB2, MS SQL Server, MS Access Networking: TCP/IP, Ethernet, HTTP, DHCP, FTP, Cisco 2500/2600 Other Tools: VI, SQL*PLUS, MS FrontPage, Outlook, SharePoint, Remedy, Lotus Notes, Weka, Hogan, Shaw, Falcon, XML Spy EXPERIENCE: Innogress professional, Delhi,India 5/7/17 till present Business Systems Analyst #project 1 Stark Consulting Services Inc., New Jersey, USA (North American Arm of Innogress) Project: File Replacement (TPM) As a Business Analyst my role is to write Technical Specification documents by analyzing legacy Cognos (MNT) system and replacing existing outdated pricing, drug product and third party edits interfaces with one new, comprehensive web-based application. The new application is more user-friendly and streamlines the data entry process. Responsibilities: • Prepare Technical Specification Document. • Conduct and participate in status meetings to collect data from business users. • Validate Screen Technical Specification with technical designs created by IT developers. • Implement business modeling using MS Visio to develop screens for the application. Environment: Windows XP, Microsoft Word/Excel/PowerPoint/Project/Access/Visio, Oracle 9i, Oracle SQL Developer, Informix SQL Editor 4.0, Remedy, PrintKey, ADX (Pharmacy System), HP 3000, Linux. #project 2 GAN Technologies (UK), Chesire, UK (European Arm of Innogress) Business Analyst Project: Gap Analysis & Customer Online View Functional Specification As a Business Analyst my role was to analyze log files from various channels and perform gap analysis. Wrote functional specifications online banking to integrate look and feel with current interfaces, minimizing the number of places/screens customers and bankers have to go. Responsibilities: • Conducted GAP analysis to identify customer channel usage trends and interactions focusing on likelihood to buy, product recommendations and reduce customer attrition. • Analyzed functional specifications and data from various data sources like mainframe, oracle database and flat files. • Conducted conference calls with SMEs to gather information. • Used data mining applications like Weka to generate models and refined rules based on the data analysis. • Used XML Spy to view XML Schemas and WSDL files. • Authored Functional Specifications and communicated them to development and testing teams. • Participated regularly in Review meetings with Project Manager, Architect, Application System Engineers and Business Analyst. Environment: OS, IBM DB2, Hogan, Shaw, Falcon, Microsoft Word/Excel, XML Spy 2004, Enterprise Architect, Weka 3, Windows XP, Oracle 10g #project 3 Consulting Firm, St. Paul, MN Business Analyst Project: Consumer Lending Application The project was to identify and outline the scope of the enhancements required for the Orange Lake Country Club (OLCC) conversion into Daybreak. As a Business Analyst, my role was to gather business requirements, perform gap analysis, write business and functional specification documents, and facilitate UAT. Responsibilities: • Led workgroup sessions with business managers to gain final approval on business requirements and solution documents. Delivered product features presentation in order to obtain buy-in from key stakeholders. • Performed Gap analysis, prepared project plan and solution documents and coordinated with multiple IT teams (Development, QA, Vendors) both internal and external, to ensure delivery of product within tight deadlines. • Involved in creating targeted questionnaires for SMEs to gather requirements. • Involved in Requirement Scoping and identifying high priority requirement for implementation. • Facilitated review meetings to ensure that the project was implemented within the specifications of the contract. • Validated technical designs created by IT developers against functional specifications • Prioritized issues and allocated development and QA resources to ensure timely and quality deliverables. • Ensured client confidence and prevented slippage of issues by serving as onsite coordinator during critical phases of the project. • Assisted the QA team in reviewing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application. • Facilitated User Acceptance testing (UAT) for the application as a Business User. • Trained end users and client IT group on Daybreak functionalities. • Performed Account management activities including monthly client invoicing and reporting. • Implemented business modeling using MS Visio to develop business architecture for the application. Environment: Windows 2000/XP, PL/SQL, SQL Plus, Sun OS 5.8, HP-UX 11, Oracle 9i/10g, TOAD, MS Visio, Daybreak, Apache EDUCATION: • Btech(IT), Visvesaraya technological university belgaum , india in 2017 • Certification in java and testing from abc for technology Bangalore