Glenn

54 years oldProduction Manager/Production DirectorAssociate's DegreeCome from Australia Living in Shenzhen
Language: Other, Mandarin, English

China Retail Food Specialist with a very good undertading of the imported food industy . I have over 25 years food and beverage experience . In depth knowledge how to manage and interact on a cultural level with Chinese staff. Diligent and professional.

General Manager
Nogogo Online Groceries
Aug 2015 - Dec 2018(3 years)

Nogogo Online Groceries www.nogogo.cn is South China’s first and longest operating online western grocery store for expats. Est: 2009. Nogogo Online Groceries employs 25 staff and delivers multiple times daily in Shenzhen and Guangzhou as well as dispatches and delivers all over PRC. Responsibilities: 1. Oversee all aspects of operating the business. 2. Business development. 3. Implementing SOP’s and staff induction manuals. 4. Website and WeChat Mini program design and development. 5. Staff and supplier contracts. 6. Acquire paid service partners to advertise through the platform. 7. Marketing and customer acquisition through events and various social media. 8. Introduce cooking videos and recipes to customers. 9. New product development and procurement. 10. Assist partner suppliers with advice on product development, CIQ process and which platforms and outlets to place their products. 11. Budgeting and forecasting. 12. Logistics. 13. Contract negotiation.

General Manager Operations
Italicious Italian Restaurant (Nanshan, Shenzhen)
Nov 2014 - Jun 2015(8 months)

Responsibilities:  Oversee all aspects of operating the business  Marketing, Networking & Promotions  Food Development with the Chef  HR & Restructuring Staff Levels  Negotiating with Suppliers  Budgeting & Forecasting  Menu Planning & Costing  Daily/Weekly/Monthly Reports & Basic Accounting  Restructure Business

Consultant Product Development Manager
Aussie Gourmet Bakery Phnom Penh, Cambodia
Aug 2014 - Nov 2014(4 months)

3 Month Consultancy as Product Development Manager Aussie Gourmet Bakery is a bakery that supplies bread and other food products to over 50 restaurants and 45 mini marts and shopping centres. Responsibilities:  Refine and improve the operational procedures.  Implement food safety and handling programs and develop new food products.  Standardise Food Production Lines and Standardise Food Catalogue.  Negotiate with Suppliers.  Restructure Staffing Levels, Ordering & Receiving.  Refine Production Schedules.

Chef / Partner . English Teacher
Little Master Cooking School & English Playgroup (Dalang, Dongguan PRC)
Jan 2013 - Jul 2014(2 years)

Responsibilities:  Plan and develop Cooking Class Curriculum  Cook Private Dinner for groups up to 16 ppl  Develop Food Lines and New Products.  Teach Private Cooking Classes for Adults and Children.  Teach English / Phonics and develop English Classes and Structure.

General Manager
Aquila Caffe Bar (Australia)
Nov 2009 - Dec 2012(3 years)

Aquila Caffe’ Bar is one of the Busiest Cafe’s in Brisbane, we currently make in excess of 1000 Coffee’s per day and we have recently expanded the Business taking the Tenancy Next Door. Effectively doubling the size of the Establishment. I have also been assisting in all aspects of this Extension and Transition and I have taken control to the Kitchen as all output has increased by 60% within the period of a Month and due to greater seating capacity and Increased Corporate Catering Responsibilities  Assisting with all operations for the Establishment  Rostering  Working hands on with the Chef to ensure the kitchen operates smoothly  Making Coffee  Costing and Purchasing  Promoting and Working Weekend and Corporate Events the shops Coffee Van  Staff Recruitment and Training  Assisting with booking and promoting Functions and outside Catering  Refine and Implement Staff Recruitment and Training  Menu Planning and Design  End of Day Settlement and Banking  Payroll

South Bank Institute of TAFE
, HACCP Certificate food safety and handling
Sep 2010 - Sep 2010

Hospitality Training Association
, Chef
Jan 1988 - Dec 1992(5 years)

Worked and studied as an apprentice chef in Brisbane Australia . At the completion of my apprenticeship I became a qualified trade professional.

Capalaba State High School
, High School Certificate
Jan 1983 - Dec 1987(5 years)

Year 12 High School

China Retail Food Specialist. Manage & interact on a cultural level with Chinese staff. Employment & contract regulations. Product placement & development for different retail outlets and e-commerce sectors in PRC marketplace.

Contact Info

  • (+86) 134****9881
  • ****@****
  • *****
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