CURRICULUM VITAE NEBA SHU Donald Born on the 5th of May 1986 at Mbanga Cameroonian Married, no children Tel no: +237-679-200-120 nebashudonald@yahoo.fr WORKED AS A LOST AND FOUND OFFICER AT DUBAI INTERNATIONAL AIRPORTS. MARKETER/CUSTOMER SERVICE OFFICER/FINANCIAL SALES REPRESENTATIVE WITH 3 YEARS OF WORK EXPERIENCE, BILINGUAL (ENGLISH AND FRENCH) GOOD MASTERY OF COMPUTER SOFTWARES (TURBO BANK, MS WORD, INTERNET, SOCIAL MEDIA APPS) ACADEMIC TRAINING 2016: Master’s Degree in International Relations, specialized in International Marketing- The International Relations Institute of Cameroon (IRIC). 2014: Master’s I in International Relations, specialized in International Marketing- The International Relations Institute of Cameroon (IRIC). 2013: Bachelor’s degree in Economics and Management sciences, specialized in the Administration and Management of Enterprises- The University of Yaounde II. 2006: Advanced level in Economics, Geography, French and Religious Studies – P.C.H.S Bamenda. PROFESSIONAL TRAINING 2018: Customer care training, fire safety training, Aviation security/Dangerous goods training and ETD (Explosive Tracing Detector) training at Transguard group LLC- Dubai airports and aviation training college of Dubai 2015: (07 months) Chinese Language (HSK) Level III Confucius Institute – The International Relations Institute of Cameroon (IRIC). 2010: (12 months) Banking- African Elite Training Center Yaounde 2010:(02 weeks) Insurance- Beneficial Life Insurance Company Yaounde INTERNSHIPS IN ENTERPRISES 2014: (01 month): CEPI- Caisse d’Epargne Populaire d’Investissement Yaounde- Marketing department. Work done: -Elaboration of a marketing plan for the product “small equipement”. 2010: (03 months): CPAC- Caisse Populaire pour l’Agriculture et le Commerce – Customer service. Work done: -Prospection; -Presentation and sales of banking products and services; -Recording and arrangement of banking documents; -Daily recording of cash desk operations; -Office maintenance, hygiene and sanitation. PROFESSIONAL EXPERIENCE 2017-2018 I did more of customer service, orientation of passengers, registration of passengers’ sequence and fIight numbers and checking of passengers bags, monitoring international passengers’ baggage, patrolling with the aim of finding passengers’ stolen items, dangerous items and providing assistance in the recovery and handing of passengers’ lost items through effective reporting and collaboration with Dubai police for a period of one year at Dubai International Airport 2010-2012: Caisse Populaire pour l’Agriculture et le Commerce- CPAC- Operations officer. Work done: -Daily opening of the work session in Turbo bank; -Daily recording of accounting documents; -Analyses of Loan files; -Prospection; -Opening and creation of customers’ accounts; -Presentation and sales of banking products and services; -Money transfer and customer orientation; -Treatment of customers’ account files; -Deposit and withdrawal operations in and out of customers’ accounts OTHER ACHIEVEMENTS AND HOBBIES SIRA (Security Industry Regulatory Agency license), Category B driving license, Certificate in TEFL(Teaching English as Foreign Language), travelling, cycling, social media chats, making friends.