• Greeting customers and determine their needs and wants. • Helping customers with transactions, answering customers’ concerns and queries. • Be a team player; help out fellow employees when possible. • Building rapport and trust with customers • Achieving or exceeding weekly sales target.

• Fill out the forms for different immigration applications based on clients' information. • Devising and maintaining office systems, including data management and filing. • Screening and handling phone calls, esquires and requests. • Dealing with incoming email and post. • Posting job advertisement on several job posting sites.

• Greeted customers and determined their needs and wants • Discussed type, quality and number of merchandise required for purchase • Recommended merchandise based on individual requirements • Explained the use and advantage of merchandise to customers • Answered customers’ queries and concerns • Assisted in display of merchandise • Maintained sales records for inventory control

• Insights West PNE Street Team, Summer 2014 • Assisting others in doing survey online about PNE experience