In charge of seeking potential investors, partners, clients and offers Investment Consulting, Project Connection and Commodity Trading focusing on the Philippines and other SEA Region.

Conducted Technical troubleshooting for O365 clients, validated concerns over the phone and escalated service request to support engineers. Conducted training for new team members, handled escalation calls from junior members. Handled recovery calls for support engineers. Provides Coaching, Trainings and Mentoring for the team.

Conducted Technical troubleshooting for O365 clients, validated concerns over the phone and escalated service request to support engineers. Conducted training for new team members, handled escalation calls from junior members. Handled recovery calls for support engineers.

Handled emails and phone inquiries from clients in Asia Pacific, Europe, UK, Canada, and US. Monitoring of team members performance, call and email quality. Conducted training for new members and updates for the entire team. Responsible on handling email and phone escalation for team members.

Graduated a 2 Years College degree course