-Identified buyer personas and targeted prospects within the food photography field to optimize marketing strategies. -Created engaging marketing materials to promote photography services online, utilizing design components to boost visibility and increase brand awareness. -Promoted photography services to prospects through personalized outreach efforts, demonstrating the value and benefits of the services offered, particularly in enhancing customer engagement. -Responded promptly to customer inquiries on social media, fostering positive engagement and strengthening client relationships through effective communication and support. -Prepared detailed quotations and invoices for clients, ensuring clear communication of pricing and facilitating smooth transaction processes. -Achieved a returning customer rate of 20% to 30%, showcasing satisfaction and loyalty fostered by exceptional service delivery and client relationship management.

-Focused on endoscopy, wound care, Stretta therapy, and shockwave therapy. -Worked closely with the Service Engineering and the Sales and Marketing Departments. Service Engineering -Completed hands-on and theoretical training in Richard Wolf endoscopes, 3M Negative Pressure Wound Therapy devices, Stretta therapy, and Elvation Piezowave 2. -Ensured the functionality and safety of medical devices by performing PPM and EST. -Ensured smooth medical device installations by assisting service engineers with preparing T&C certificates and conducting commissioning tests. -Inspected broken endoscopes in response to customer complaints, providing detailed reports to explain the findings and offer solutions. -Ensured the accurate and safe execution of Stretta therapy by completing the Stretta checklist throughout the procedure. Sales and Marketing -Identified and targeted buyer personas. -Crafted sales pitches to achieve an increase in quality lead generation. -Generated leads successfully through proactive cold calling and emailing. -Gathered prospect feedback to pinpoint obstacles and refine sales strategies accordingly. -Maintained and updated prospect database, alongside writing detailed sales reports for performance analysis. -Arranged demo sessions and CMEs to showcase product benefits to prospects. -Managed and updated the sales funnel, aligning with evolving sales progress. -Developed content and designs for marketing flyers to attract potential prospects. -Prepared presentations for theoretical training sessions.

-Translated marketing flyers from Arabic to English, ensuring clear and effective communication of promotional messages. -Translated business proposals from English to Arabic, facilitating cross-cultural business communication and collaboration. -Translated video dialogs from English to Arabic, enabling broader audience reach and engagement in Arabic-speaking markets.

GPA: 3.6/4