/Other/Current/

Sergey

Operations and Procurement Professional
34 years oldOtherCome from Canada Living in Canada - Calgary
Language: Russian, English
Mandarin: not at all

I am a Customer Service and Account Management professional with 6 years of experience in Tourism and Procurement roles.

Procurement Specialist
GoodFood Market
Sep 2023 - Now(8 months)

 Liaised with internal project teams and maintaining strong supplier relations.  Researched and identifying prospective suppliers.  Goodfood Market│ Calgary, Alberta, Canada  Evaluated products and suppliers according to key business criteria.  Prepared proposals, requesting quotes, and negotiating purchase terms and conditions.  Analyzed industry and demand trends and supporting senior management with the development and implementation of sourcing strategies.

Account Manager
The Coca Cola Company
Oct 2018 - Aug 2021(3 years)

 Communicating with clients to understand their needs and explain product value.  Building relationships with clients based on trust and respect.  Maintaining updated knowledge of company products and services.  Tracked production volume and monitoring customer demand patterns and purchasing trends.  Acting as a client advocate with a focus on improving the buyer experience.

Sourcing Specialist
Trans Russia Co.
Aug 2014 - Sep 2018(4 years)

 Assisted in planning and organizing international student relocation  Provided consultation about studies abroad  Participated International Workshops (ICEF): Germany, Azerbaijan, India, UAE

Assistant Front Office Manager (Internship)
Seehotel Gruener Baum
Jun 2014 - Dec 2016(2 years)

 Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.  Scheduling staff shifts and managing other HR-related tasks.  Preparing monthly management reports on customer feedback, bookings, and cancellations.  Enforcing all cash-handling, checking, and credit procedures.  Managing the departmental budget.

Management Trainee
Marriott Tang Plaza Hotel
Feb 2013 - Aug 2013(6 months)

 Management Training: Front Office  Management Training: Concierge Services  Management Training: Executive Lounge

Niagara College
, International Business
Nov 2016 - Dec 2017(a year)

Post-Graduate Certificate

Bangor University
, Business Administration/Management
Jan 2015 - May 2016(a year)

Master in Business Administration/Management - United Kingdom

Robert Gordon University
, Hotel and Business Management
Oct 2010 - Jun 2014(4 years)

BA (Hotel and Business Management) - United Kingdom