i. Business correspondents, EHS, and general science contents (since 2012) ii. Cantonese Interpreter in The Fifth Hong Kong International Deaf Film Festival (in 2015) iii. Localization of furniture website to Simplified and Traditional Chinese (in 2014)

• Developed and led a new Japanese and Korean research team which expanded client base and production by three times. • Assisted managers on management and onboarding for clients from global financial institutions, MNC, etc. Presented analysis of red-flag escalations (corruption, money laundering, antitrust, sanctions, PEP, etc.) or metrics in program review or where necessary. Solved 99% of client concerns and being complimented by third-party due diligence subscribers. • Monitored and reviewed teams’ due diligence research and/ or KYC records. Controlled quality by decreasing and maintaining monthly error rate to 5%. • Managed projects and determined staffing, scopes, turnaround, etc., where liaising with multinational teams, offices and business units was needed. Praised for facilitating cross-functional collaboration on resources sharing across departments. • Actively involved in negotiation and communication with vendors and external contacts globally. Implemented a new vendor management system which reduced research time and costs by 20%.

• Invited to set up a new operation center in Malaysia and supervised its daily operations. Successfully put into operation in 60 days and expanded to the scale of 16 employees around six months. • Improved and updated training program in KYC/ AML/ due diligence. Delivered training (online and offline) in English and mentored around 30 members across offices in India, Malaysia and Hong Kong in a year.

• Conducted first-tier review weekly on reports of team members to ensure content accuracy and high level of quality, while performing own research duties. Reviewed over 200 reports. • Supervised and guided team members to ensure compliance with SOP, in-house style and that internal deadlines were met

• Translated articles and business information from source languages to target languages: Chinese-English, Malaysian Language-English, Indonesian Language-English and vice versa. Completed localization of screening platforms in Malaysian Language. • Conducted research by collecting information in English and source languages from a variety of sources, such as government databases, Internet, and proprietary databases of major newspapers and journals. • Analysed the collected information logically, identified relevant risks and presented them in English compliance reports. Successfully completed over 350 reports for jurisdictions of Greater China, India, Australia, Indonesia, Malaysia, and Singapore. Maintained error rate below 5-10% after probation.

• Liu Lit Mo Overseas Scholarship holder graduated with Second Upper Class Honors. Also completed interpreting courses • Attended Student Exchange Program (2012) in Tsinghua University, Beijing • Attended Summer Study Abroad Program (2012) in The Univers