{"id":847,"date":"2023-10-24T03:58:59","date_gmt":"2023-10-23T19:58:59","guid":{"rendered":"https:\/\/www.hiredchina.com\/articles\/2023\/10\/24\/how-to-deal-with-overbooking-flights\/"},"modified":"2024-06-05T20:08:49","modified_gmt":"2024-06-05T12:08:49","slug":"how-to-deal-with-overbooking-flights","status":"publish","type":"post","link":"https:\/\/www.hiredchina.com\/articles\/how-to-deal-with-overbooking-flights\/","title":{"rendered":"How To Deal With Overbooking Flights?"},"content":{"rendered":"<blockquote><p>People who <a target=\"_blank\" class=\"inside_link\" href=\"https:\/\/www.hiredchina.com\/articles\/tag\/travel\/\" title=\"View all posts in travel\" >travel<\/a> by air may sometimes encounter an overbooked flight. How should you deal with this issue? Is it really necessary to give up your seat? Here are some case studies:<\/p><\/blockquote>\n<p><span style=\"font-size: 18px;\"><span style=\"color: #3e3e3e; font-size: 16px;\">People who travel by air may sometimes encounter an <a href=\"https:\/\/www.hiredchina.com\/jobs\">overbooked flight<\/a>. How should you deal with this issue? Is it really necessary to give up your seat? Here are some case studies:<\/span><br \/>\n<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_73 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.hiredchina.com\/articles\/how-to-deal-with-overbooking-flights\/#1_United_Airlines_overbooking\" title=\"1.\u00a0 United Airlines overbooking\">1.\u00a0 United Airlines overbooking<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.hiredchina.com\/articles\/how-to-deal-with-overbooking-flights\/#2_Why_do_flights_overbook\" title=\"2. \u00a0 Why do flights overbook?\">2. \u00a0 Why do flights overbook?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_United_Airlines_overbooking\"><\/span><span style=\"color: #e33737;\"><b><span style=\"font-size: 18px;\">1.\u00a0 <\/span><\/b><span style=\"font-size: 18px;\"><span style=\"font-size: 18px;\"><b>United Airlines overbooking<\/b><\/span><\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-size: 18px;\"><span style=\"color: #3e3e3e; font-size: 16px;\">On April 11 2017, passengers on a\u00a0United Airlines\u00a0flight from Chicago to Louisville were told that the flight was overbooked.\u00a0As a\u00a0randomly selected\u00a0&#8220;volunteer&#8221;, designated by a\u00a0computer to give up his seat,\u00a0an Asian doctor was\u00a0yanked from his seat onto the floor and dragged off, reported the BBC.<\/span><br \/>\n<\/span><\/p>\n<div style=\"width: 608px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/FqSh9zOoePDmFfmRiI0O14dtl_uE?imageView2\/0\/format\/webp\/q\/75\" alt=\"overbook\" width=\"598\" height=\"282\" title=\"\"><p class=\"wp-caption-text\">overbook<\/p><\/div>\n<p><span style=\"font-size: 18px; color: #000000;\"><span style=\"color: #3e3e3e; font-size: 16px;\">The following Monday, the CEO of United\u00a0apologized for what had happened.\u00a0One of the security officers involved in the incident was suspended, said the Chicago Department of Aviation in a statement.<\/span><br \/>\n<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Why_do_flights_overbook\"><\/span><b><span style=\"font-size: 18px;\"><span style=\"color: inherit;\"><span style=\"color: #e33737;\">2<\/span><\/span><\/span><span style=\"font-size: 18px;\"><span style=\"color: #e33737;\">. \u00a0 Why do flights overbook?<\/span><\/span><\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-size: 18px;\"><span style=\"color: #3e3e3e; font-size: 16px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/Fhzlnhh5AaALFb7fr724kB3AzeKa?imageView2\/0\/format\/webp\/q\/75\" alt=\"WeChat \u5716\u7247_20171001233709.jpg\" width=\"640\" height=\"404\" title=\"\"><br \/>\n<\/span><\/span><\/p>\n<hr \/>\n<p style=\"text-align: start;\">Since the cause of this incident was an overbooked\u00a0flight, here is\u00a0something\u00a0that everyone should know\u00a0about this. Ticket overbooking is caused by airline companies. It is considered a standard &#8220;industry practice&#8221;, mainly to avoid loss of income from passengers who booked ticket but don\u2019t use them. To ensure the airline can fill up their planes with as many passengers as possible, companies will sell more tickets than actual available seats.<\/p>\n<p><span style=\"color: #e33737;\"><b><span style=\"font-size: 18px;\"><br \/>\n3<\/span><span style=\"font-size: 18px;\">.\u00a0 How do airlines deal with overbooking?<\/span><\/b><\/span><\/p>\n<p style=\"text-align: start;\">1. Passengers on overbooked flights should be given notice at the time of <span style=\"color: #e33737;\"><span style=\"font-size: 16px;\">checking in<\/span><\/span><span style=\"font-size: 18px;\">,\u00a0<\/span>not after passengers have begun to board the plane.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/FvWWv52arFpMm2U98XUmGKsZvpac?imageView2\/0\/format\/webp\/q\/75\" alt=\"3.jpg\" width=\"640\" height=\"419\" title=\"\"><\/p>\n<hr \/>\n<p><span style=\"font-size: 18px;\">2.\u00a0When there are not enough seats available, the airline staff will first call for volunteers to give up their seat by offering some benefits. If lucky enough, passengers without assigned seats can be issued a free upgrade to First or Business Class. Their seats will then be offered to those whose original seats were overbooked.<br \/>\n<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 18px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/FmdQk6r9Yk2Heu3fzG3TqoQAYsrJ?imageView2\/0\/format\/webp\/q\/75\" alt=\"b.jpg\" width=\"640\" height=\"360\" title=\"\"><br \/>\n<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 18px;\"><span style=\"color: #3e3e3e; font-size: 16px;\">3.\u00a0If there are no (or not enough) volunteers, airlines will then deny certain passengers from boarding a flight according to the Boarding Priority sequence, which varies from airline to airline. In most cases, frequent fliers and higher fare-paying passengers are given priority to stay aboard.<\/span><br \/>\n<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 18px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/FufEHo4UL7GcNBfpcuSgOLH39jBm?imageView2\/0\/format\/webp\/q\/75\" alt=\"WeChat \u5716\u7247_20171001234826.jpg\" width=\"640\" height=\"378\" title=\"\"><br \/>\n<\/span><\/p>\n<hr \/>\n<p style=\"text-align: start;\"><span style=\"color: #e33737;\"><span style=\"font-size: 18px;\">Usual solutions regarding overbooking include:<\/span><\/span><\/p>\n<ul>\n<li>The affected passengers are offered the option of switching their ticket to the next flight to their destination.<\/li>\n<li>Free accommodation will be provided if the next flight is scheduled on the next day.<\/li>\n<li>The affected passenger can receive a full refund for the flight ticket without charge.<\/li>\n<li>Compensation in the form of cash or air mileage, depending on which airline is doing the issuing.<\/li>\n<\/ul>\n<p><span style=\"font-size: 18px;\"><strong style=\"color: inherit;\">\u00a0<\/strong><\/span><\/p>\n<p><span style=\"color: #e33737;\"><span style=\"font-size: 18px;\"><strong>4.\u00a0 <\/strong><\/span><span style=\"font-size: 18px;\">How to defend our rights?<\/span><\/span><\/p>\n<p style=\"text-align: start;\">1. Check in online in advance, or arrive at the airport as early as <a href=\"https:\/\/dictionary.cambridge.org\/dictionary\/english\/possible\" target=\"_blank\" rel=\"noopener\">possible<\/a> to check in. When overbooking occurs, earlier passengers are more likely to stay\u00a0aboard.<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 18px;\"><img decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/FlZ3PLzB79Duj8Il1dY__fKGy0yA?imageView2\/0\/format\/webp\/q\/75\" alt=\"WeChat \u5716\u7247_20171001234935.jpg\" width=\"589\" height=\"457.064\" title=\"\"><br \/>\n<\/span><\/p>\n<hr \/>\n<p style=\"text-align: start;\">2. For some popular airlines, purchasing higher-priced tickets are recommended to retain your seat. As mentioned earlier,\u00a0higher fare-paying passengers are given priority to stay.<\/p>\n<p style=\"text-align: start;\">3. If you do get bumped, remember to ask for reasonable solutions and compensation. If the airline doesn&#8217;t take the problem seriously and does not provide satisfactory solutions, protect yourself by seeking legal help.<\/p>\n<hr \/>\n<p><img decoding=\"async\" src=\"https:\/\/media.hiredchina.com\/FlXXlKXBxtykYAuKbjvAxKMwIbVH?imageView2\/0\/format\/webp\/q\/75\" alt=\"GIC.jpg\" width=\"500\" height=\"543.2937181663837\" title=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"People who travel by air may sometimes encounter an overbooked flight. How should you deal with this issue? Is it really necessary to give up your seat? Here are some &#8230;","protected":false},"author":1,"featured_media":9941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[60,306,29,27,54,30,214],"class_list":["post-847","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pro-tips","tag-china","tag-hiredchina","tag-jobs","tag-news","tag-sales-manager","tag-shopping","tag-travel"],"_links":{"self":[{"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/posts\/847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/comments?post=847"}],"version-history":[{"count":2,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/posts\/847\/revisions"}],"predecessor-version":[{"id":9942,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/posts\/847\/revisions\/9942"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/media\/9941"}],"wp:attachment":[{"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/media?parent=847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/categories?post=847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hiredchina.com\/articles\/wp-json\/wp\/v2\/tags?post=847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}