Job Description
Investigate, troubleshoot, and analyze transformers and it’s components in the field.
Utilize IEEE, NETA, NEC, and UL standards for testing and safety procedures.
Consult manuals, schematics, wiring diagrams and engineering personnel to troubleshoot and solve equipment problems and determine optimum equipment functioning.
Prepare and maintain reports detailing all tests, repairs, and maintenance performed.
Coordinate with HQ and OEMs to investigate design issues and use Lean Six Sigma techniques for design improvements and Root Cause Analysis (RCA) reports.
Provide on-job training to other team members.
Maintain strong client relationships.
Demonstrate safe work practices and avoid unsafe behaviors.
Must be able to work independently and in a team environment.
Train Field Service employees on processes and procedures.
Requirements
Bachelor’s degree in Electrical Engineering from accredited University or College.
Solar/Battery Energy Storage industry experience is preferred.
Minimum 3 years overall experience working with liquid filled and/or dry-type transformers.
Experience performing Power Factor, Insulation Resistance, and Dissolved Gas Analysis testing.
Understanding of prioritizing work based upon urgency.
Ability to thrive in a fast-paced and challenging environments.
Technical problem solving/analytical skills.
Self-starter, strong initiatives and an excellent communicator.
System and product level mindset.
Organization, detailed-oriented nature and strong initiative.
Strong technical support focus and a service-oriented mindset both with the Sales team and customers .
