Creating modules for training purposes and running workshops for the agents to improve their knowledge and assist them to unlock their potential.
Customer Service Representative 2016-2017 Shift Lead 2017 - Present
Working on Merzy, a South Korean cosmetic brand to raise their brand awareness in Indonesia through Instagram, Facebook, and TikTok by collaborating with beauty bloggers and influencers.
Bachelor of Art | Petra Christian University 2008-2012, Surabaya. GPA: 3.5
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