Over 10 years in the IT industry, the skills acquired include: solution selling, consultative selling, infrastructure sales management, resource management, alliances and partners management, team building, development of business strategies, business planning and execution
• Managing, coaching and growing enterprise sales team • Identifying business expansion opportunities in new verticals/industries, analyzing market potential and targeting new business of the highest value • Measuring sales funnel and related KPIs • Inbound and outbound sales • Lead generation, building and managing medium to high-bid sales pipeline • Building strategic relations with clients and partners at multiple levels, including C-level • Accurate SFDC leads/opportunities management, including CPQ placement • Growing new direct sales pipeline (prepare and deliver customized presentations and demos on products and services) • Working alongside with customer to deliver the required solution based on the customer pain points • Negotiating commercial business terms and contracts • Configuring highly customized/complex use cases based on customer requirements/working with the Engineering team to ensure any configurations (not available in the UI) are in line with the customer’s expectations • Providing subject matter expertise and consult on best practices to help customers design & build their forecast configuration as effectively as possible • Working closely with Marketing, pre-sales, engineering and product management to deliver on objectives • Detection and measurement of customer satisfaction and adoption rate, licensing utilization, churn risks, and renewal habits.
• Grow new direct sales pipeline • Prepare and deliver customized presentations on products and services, negotiate sales agreements and close sales opportunities • Liaise with diverse stakeholders both internally and externally to ensure delivery of customer needs. • Organize consulting and training sessions for knowledge transferring and upskilling • Establish new partnerships • Represent the company at events/workshops, conferences, etc.
Sales • Identified target clients and key decision‑makers • Established long‑term relationships with current and prospective clients • Managed the customer database using CRM system • Prepared sales proposals, negotiated contract conditions, and closed deals effectively • Assisted the contract signing and negotiation process Marketing • Assisted the development and implementation of marketing campaigns • Participated in the networking events promoting the company • Helped to increase company’s market awareness and created new sales opportunities
NUS Executive Education Programme
Exchange program of Moscow State University in Beijing Capital Normal University for deeper knowledge of Chinese language and culture skills
Bachelor and Master Degree in International Relations and Political Sciences
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