Michael

Active, easy to learn, hardworking, neat, systematic
45 years oldOther sales positionsCome from Russia Living in Overseas
Language: English, Russian
Mandarin: not at all

1997-2003 FESTU. Far Eastern State Technical University. Kuibyshev. Vladivostok. - Faculty: Mechanical engineering technology. - Specialty: Automation of technological processes and productions. 2003-2005 FESTU. Far Eastern State Technical University. Kuibyshev. Vladivostok. - Faculty: Economics and Management. - Specialty: Information technologies in economics. Computer fluency (management, debugging, installation and configuration of operating systems Windows, MacOS, etc.), org. appliances, cash register, internet, etc. 1C. I speak English (Good conversational). Extensive experience in the development and implementation of training and motivation programs for staff. Responsible, punctual, attentive, calm, balanced, well-mannered, restrained, sociable, stress-resistant, able to quickly assimilate new information, easily trained. Willing to work with irregular schedule. Hobbies: Scale modeling, guitar, aquariums.

Specialist of the Information Service Department of the Contact Center Customer Service Department
Сотовый оператор МТС
Oct 2007 - Aug 2013(6 years)

- Reception of telephone calls on issues of information and service maintenance in accordance with business processes for servicing subscribers, procedures and instructions approved by the management of MTS. - Processing of requests from subscribers received by fax, e-mail, letter and other means of the Contact Center. - Respect for the confidentiality of official information. - Making decisions on issues related to the functions of the Information Service Department of the Macro-region branch of MTS OJSC in accordance with the procedures approved by the management of MTS.

Far Eastern State Technical University. Kuibyshev. Vladivostok.
, Economics and Management.
Sep 2003 - Jul 2005(2 years)

Information technologies in economics.

Far Eastern State Technical University. Kuibyshev. Vladivostok.
, Mechanical engineering technology.
Sep 1997 - Jul 2003(6 years)

Specialty: Automation of technological processes and productions.

Contact Info

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