Lana

Trilingual content writer/Localization/ Actress
31 years oldContent Writer/CopywriterCome from United StatesLiving in Beijing
Language: Arabic, Mandarin, Russian, English
Mandarinfluent communication

Product Manager
Bytedance
Jun 2020 - Now(2 years)

Various reposponsibilities: Translation, Management, Training

Senior Advisor
Pacific Prime
Jun 2019 - Mar 2022(3 years)

- Contact prospect clients regarding insurance (health/ life/ accident) - Develop clear and effective written proposals/quotations for customers - Efficient use of the Company CRM system - Expedite the resolution of customer problem and complaints - Assist prospect customers throughout the sale process and during the first year of the policy with queries, administration, paperwork - Coordinate with the administration team for the processing of applications up until completion of payment - Coordinate with the claims/client services/renewals team when needed - Supply management with oral and written reports on customer needs, problems, interests if needed - Assist with marketing and promotion of the brand in Chinese market

Assistant Front Services Manager
Various Hotel Organizations
Jan 2015 - May 2019(4 years)

Leader for 70 associates, managing Front Desk, Concierge, Butler, Lounge, Gift Shop

Ler Roches Marbella
, Hospitality Management
Aug 2012 - Aug 2013(a year)

Master's Degree in HM

University of International Economic Relations
, Economics
Sep 2009 - Jun 2012(3 years)

Bachelors Degree in Economics

Contact Info

  • (+86) 131****3035
  • ****@****
  • *****

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Resume purchasable for recruiter membership accounts

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