I am a dedicated person, enthusiastic, able to work under pressure, I can express myself in french, English and Chinese, as a master in business management student, I have the skills in the field of international trade, business management, am passionate with digital marketing and ecommerce, I can very easily and quickly adapt myself to a new environment. i like challenging myself by learning something new. Experienced Assistant Manager and sales manager working in the international trade and development industry. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, and Research. Strong professional with a Master of Business Administration - MBA focused in Business, Management, Marketing from Shaoxing University.
Mainly in charge of the customer service follow up, evaluate and improve the customer service, respond to clients need through different channels phone Calle and email , cultivate and maintain relationships with partners to work as one team , control the delivery time , te return of the product according to company policy. Assist the marketing department , develop KOL to promote and increase the awareness
Mainly in charge of managing the account , develop the Africa market, reply to customer inquiries, ensure sales and delivery on time, maintain the customer retention and satisfaction
Mainly in charge of managing the account , reply to customer inquiries, ensure sales and delivery on time, maintain the customer retention and satisfaction
1. Responsable of the store management 2.translate chinese into English an French language for foreigns customers in order to make the commercial transactions easy for the both part 3. Ensure the satisfaction of the customer and the shipping of their goods 4. prospect new customers and expand the company's customer portfolios
As am passionate about the world of business, learning business management helps me in the fact that I add some knowledge in different tools of business like ecommerce, international trade.
Contact Info
- (+86) 178****2910
- ****@****