Jagath

Customer service
26 years oldCustomer serviceCome from Indonesia Living in Guangzhou
Language: Indonesian, English
Mandarin: simple communication

I am a customer service who is goal oriented. I’m highly skilled in handling clients and providing customer

Personal Trainer / Coach
Freelance
Jan 2017 - Sep 2020(4 years)

Personal Trainers assess their customers bodily strength and weaknesses and create customized workout plans. They provide physical and mental guidance and monitor customers progress on a regular basis. They also make sure that customers don’t get injured while training. Personal trainers can work with individuals or in small groups.

Administration
PT. Daros Siman Jaya
Oct 2017 - Jan 2018(3 months)

- Perform basic bookkeeping activities. - Plan meetings and conference calls and arrange and manage meetings. - Take and distribute meeting minutes. - Maintain electronic and physical files. - Maintain weekly schedules of employees. - Organize and provide documents, reports and information. - Coordinate work space, computer, and supplies for new employees with IT department. - Maintain and reorder office supplies. - Sort and distribute mail. - Resolve administrative problems by coordinating preparation of reports, analyzing data, and finding solutions. - Respond to emails on behalf of the Vice-President. - Act as a liaison with other departments and outside agencies, including other staff such as CEO and President, when directed. - Work independently and within a team on special projects, which could include presentations, mailings, or proofreading.

Customer Service
Celebrity Fitness
May 2016 - Jul 2016(2 months)

- Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives. - Ensure customer satisfaction and provide professional customer support.

Tridharma school of economics
, Economic Management
Aug 2016 - Mar 2020(4 years)

The management of the resources, finances, income, and expenditure of a community, business enterprise, etc. Economic management remains a serious problem in developing countries

Photo & Video EditingProblem solvingMicrosoft OfficeAdobe Photoshop

Contact Info

  • (+62) 878****4869
  • ****@****
  • *****

How to get the contact info and download attachments of this candidate?

Resume purchasable for recruiter membership accounts

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