/Sales/Current/

Kenny

Dynamic, customer-focused senior sales leader with a record of success driving business development and sales to global customers. Results-driven achiever creating and capitalizing on new opportunities to expand client base.
50 years oldSalesCome from United States Living in Shanghai
Language: Mandarin, Spanish, English
Mandarin: fluent communication

Kenny Mak is a sales leader with 15+ years’ progressive experience in driving business development and sales to global customers. He is renowned for his ability to create & capitalize on new opportunities to expand client bases. Kenny regularly builds & leads top-performing teams, optimizing performance by delivering motivation and training. A persuasive deal-maker, Kenny employs his relationship and communication skills to connect and negotiate with key decision-makers. He has a deep background selling QA / QC services, B2B applications, logistics, and RPA+AI business solutions.

VP, Sales & Key Account
Shanghai Quyan (TrenTech) Information Technology
Dec 2021 - Now(2 years)

Shanghai Quyan (TrenTech) is an innovative startup focusing on document intelligence & automation (RPA+AI) for global supply chain, especially in freight forwarding & logistics services provider since 2019. Responsible for “global level” launch & sales effort for wide range of RPA+AI products/solutions & Argus Milestone Tracking (under the brand of “DocuAI”) for supply chain industries, especially freight forwarding & logistics services provider. * Created the branding and int’l market launch for DocuAI & Argus Milestone Tracking, the first ever RPA+AI solutions provider focuses/specializes in freight forwarding & logistics industry. * Landed key account wins at DHL SF Supply Chain & Panasonic; Hired and trained a 5-person nationwide network of independent sales people that resulted ¥500,000 in new revenue in less than 5 months. * Developed new marketing materials, trade show strategies & press releases to promote DocuAI & Argus Milestone Tracking that resulted in monthly articles for awareness of RPA+AI automation & freight visibility in supply chain industries.

Independent Sales Management Consultant
Self Employed
Jun 2019 - Dec 2021(3 years)

During the past 2 years of unprecedented pandemic period, Kenny was engaged with the below 4 companies as an “Independent Sales Management Consultant”. Responsibilities included overall management of their sales teams, recruiting and training of top notch sales representatives to excel in customer service and sales, developing sales metrics, sales training programs and coaching sales & support staff to improve sales performance. * Hongkun USA – the US subsidiary of Hongkun Group, a global real estate investment, development and management holding company headquartered in Beijing. Hongkun Group holds residential, commercial, healthcare, tourism and cultural properties in excess of $7 billion around the world. * American Pacific Cargo – one of the leading trans-pacific int’l freight forwarder in San Francisco Bay Area. * Unicorn Shipping – a renowned global shipping & logistics service provider headquartered at Southern California. * Union Tech GmbH – based in Dusseldorf, Germany with its sales team in Shanghai, Union Tech is an industrial design studio which specializes in designing vehicles within railway and automobile industry.

International Sales Director
HQTS Group Ltd
Mar 2012 - Mar 2019(7 years)

Spearheaded sales strategy/plan development and execution for QA service provider, leading, training, and motivating 25 sales staffers in 5 teams across China, Russia, and UK—personally oversaw major and critical developing accounts. Developed short-/long-term strategies to penetrate markets, working with sales team leaders and executives to uncover new opportunities. Delivered account presentations and handled contract negotiations for all major accounts; served as pointperson and influencer with decision makers. Forged and developed relationships with global importers for QA/QC services. Recruited and mentored top-performing sales pros—developed metrics and dashboards to drive results. Played key role as contact between customers and internal teams on development/implementation of QA/QC standards, lab testing, product defects, and overall testing policies. Spoke at industry events, delivered internal and customer training, and resolved customer issues. * Positioned company for 200% growth (from $3M to $9M) over 6 years by structuring $1M in annual revenue for new customers. * Boosted profits through capture of high-return customers while cross-selling more services to existing accounts. * Personally acquired portfolio of 100+ accounts including J. Jill, Esprit, Dixon Carphone, Cotton On, Cole Hann, Gerry Weber, WH Smith, TOP-TOY, and Imaginarium; captured medium/small buyers through identification of unique business opportunities, execution of corporate presentations, and strong contract negotiations and closings. * Guided sales representatives to close deals generating $500K in recurring annual revenue, while establishing relationships within existing key accounts such as Sodimac, Jula AB, and Cencosud. * Improved quality and on-time delivery, while reducing costs, through design and build of process-improvement plan for Toyota & Volvo factories that used practical problem-solving tools such as Plan-Do-Check-Act and Define-Measure-Analyze-Improve-Control.

Sales & Marketing Director
CoLoadRates.com
Sep 2007 - Mar 2011(4 years)

Developed and drove execution of business strategy for pioneering e-hub solutions company for freight-forwarding industry—built organizational infrastructure and established key joint ventures for product development and sales. Assessed market needs and prospected for new customers; delivered product presentations and managed sales renewals. Directed product development, working with technical team. * Acquired 100 new clients and $200K in annual recurring subscription fee during 4-year tenure. * Boosted client’s “Co-Loading” bookings from industry players by 50% and increased revenue/profit without adding more staff. * Increased visibility and transparency among freight forwarders for efficiency in shipment planning and execution through e-platform & digitalization. Fostered robust, sustainable online platform for exchanging cargo of freight forwarding industry in Hong Kong and Southern China.

Sales Manager
Carwise edi
Nov 2004 - Aug 2007(3 years)

Drove sales of solutions targeted to the freight-forwarding industry and 3rd-party logistics providers. Contacted and set meetings with business prospects—identified/consulted with key decision makers and delivered pitches that targeted business needs. Orchestrated and presented flagship product (ediEnterprise) at industry events and seminars. Teamed with Account Management to prepare proposals and served as liaison between prospects and head office throughout the sales cycle. Coordinated implementation of solutions, as well as launch, training, and customizations, providing ongoing support for seamless operation investigated additional sales opportunities. * Built strong relationship with CIO, VP & Managing Directors in freight forwarding and 3rd party logistics companies globally. * Acquired customers including Infinity Cargo, Geodis China, Asia Shipping, and K-Line Logistics, as well as JAS Worldwide, a major win and largest opportunity in company’s history ($1.5M) after 2 failed attempts by other sales personnel. * Turned prospects into paying customers by initiating constant communications (email, phone call & causal appointments) for to win business.

Assistant Tradelane Manager
Dachser Far East Ltd
Sep 2003 - Aug 2004(a year)

Assessed and pursued global shipping opportunities, with focus on business between Asia and North America. Prepared price quotes and drove negotiations with clients and international offices and agents. Consulted with clients to assess logistics flow, shipping volume trends, and needs/issues of various industries. Led efforts to improve efficiency of logistics. Followed up on shipment status and client requests/issues. Created monthly sales and tonnage reports that forecasted demands.

Business Promotion Officer
Jardine/Baltrans Logistics Services (HK)
Mar 2003 - Jun 2003(4 months)

* Enhanced awareness of company logistics and import services; created monthly sales and tonnage reports to track market statistics and forecast business development trends. * Communicated with overseas offices on shipment statuses and client inquiries. * Developed/managed relationships with potential and existing clients, including in-person visits to build rapport.

Account Executive
American Pacific Cargo
Jul 1999 - Feb 2002(3 years)

* Managed global air/ocean shipments into North America; arranged customs clearance and deliveries, communicated with overseas partners to obtain shipment status and resolve client inquiries. * Drove business development, contacting prospective clients and providing price quotes; visited and built connections with account contacts to foster strong relationships.

San Francisco State University
, International Business
Sep 2000 - Jul 2002(2 years)

GPA 3.5

San Francisco State University
, International Business
Sep 1995 - Jun 1999(4 years)

GPA 3.5

Contact Info

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