Summary
Highly motivated and successful in managing multiple customer service related businesses. Performs quick turn-around in organizations, increasing profit and quality. Proven success in staff training and coaching, training program development.
Experience
Senior Consultant
Emperor State Restaurant Management
Feb 2011 - Now(13 years)
American style steakhouse management and kitchen operations
General Manager
Thunder Valley Casino, CA, USA
Oct 2007 - Dec 2010(3 years)
Asian Guest Dinning Services
General Manager
Green Valley Range Hotel Casino
Jun 2004 - Apr 2006(2 years)
General Manager to Chinese, Japanese, and Continental restaurants
Education List
University of Phoenix, Las Vegas, NV, USA
, Business Management
Sep 2000 - Apr 2003(3 years)
General business management
Central Piedmont College, Charlotte, NC, USA
, Hotel & Restaurant Management
Feb 1994 - Jun 1997(3 years)
Hospitality industry management
Skills
TIPS (Training for Intervention ProcedureS program) National TrainerServSafe certification (US National Restaurant Association Education Foundation)Fluent Cantonese, limited Spanish, French, and Russian
Contact Info
- (+86) 150****0501
- ****@****
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