Vanesa

Operation Manager
39 years oldOther catering and hotel positionsCome from Philippines Living in Beijing
Language: Other, English
Mandarin: not at all

An energetic, passionate and ambitious individual with over 10 years’ experience in hospitality environment. Gifted motivator and leader. Possess proven track record of successfully operating restaurants. Generating revenue and increasing profitability while demonstrating strong communication and leadership.

Senior Operation Manager
Hooters Koh Samui Thailand
Jan 2020 - Now(4 years)

Hired as Senior Operation Manager by Hooters Koh Samui to improve the communication inside the team, to train and improve the skills of the Hooters Girls, to organize events and to make sure to have a high level of customer service. Hooters Koh Samui (100 capacity), a casual dining venue focused on Sports-TV, American- Style Dishes, weekly events and exciting guest experience.

Restaurant Assistant Manager
Soho Cafe Lounge Ho Chi Minh Vietnam
Aug 2018 - Sep 2019(a year)

Hired as Assistant Restaurant Manager, to develop and manage the opening of a new Citi Complex Lounge concept ‘SOHO Café Lounge’ in Ho Chi Minh City. Managed staffing, training, and soft opening from start to finish, in an eight-week turn around.

Front House Manager
Casba Saigon Ho Chi Minh City Vietnam
Mar 2017 - Aug 2018(a year)

Hired as Front House Manager to assist in pre-and post-openings of the restaurant, the lounge and the Airbnb-business. Managed housekeeping, supported the food- service and planned events.

Guest Service Executive
The Deck Group Ho Chi Minh City Vietnam
Feb 2015 - Feb 2017(2 years)

Employed in The Deck Saigon as a Waitress then promoted to Guest Service Executive within 5 months. Coordinated in end-to-end guest experience, guest booking/inquiry, including organization of transportation- taxi to and from superyachts entertainment. The Deck Group: The Deck Restaurant and Lounge Bar (150-200 capacity), a waterfront fine-dining venue with modern Mediterranean Menu. Mekong Merchant (100 capacity), a casual dining venue focused on healthy homemade dishes. The Cove, in Phuket, a popular luxury boutique with waterfront cottages. Malabar Hill in Sri Lanka, a luxury exclusive villa with private plunge pools and panoramic views.

Front Desk Officer
Al Naseem Rent A Car Dubai UAE
Jan 2013 - Jan 2015(2 years)

Employed as Front Desk Officer to manage the daily car renting services.

Sales Executive
Rak Royal Adventures Travel & Tourism Raz Al Khaima UAE
Jul 2011 - Jul 2012(a year)

Employed as Sales Executive to improve overall sales, monthly targets and guest experience. Rak Royal Adventures Travel & Tourism Tour has 7 branches in different 5* Hotels in Dubai (Hilton Hotel, Rotana Hotel, Hyatt, Sofitel Hotel) offering different kinds of sightseeing tours around UAE.

Head Waitress
Champion Billiard Café & Restaurant – Raz Al Khaima UAE
Aug 2008 - Jun 2011(3 years)

Employed as Head Waitress all the way from the Philippines. To build up better teamwork, to train the staff and to level up the guest services.

Waitress/Cashier
One Side Billiard & Café Bar – Manila Philippines
Jun 2006 - Jul 2008(2 years)

Employed as Waitress/Cashier One Side Billiards is a well- known Sports-bar in Manila with 15 Pool Tables and a social club. It’s a place where professional billiard players come to play and shows some tricks and where the whole family and groups can enjoy drinking and eating.

Divine World College of Legazpi City
, Business Management
Jun 2002 - Mar 2006(4 years)

Bachelor of Science & Business Management | Divine World College of Legazpi City