Tufail
I graduated in Masters of Information Technology Management and Information Systems from Griffith University, with the background software/programmer. Aiming to utilise my strong prioritisation skills and analytical ability to achieve goals where forward-thinking and strategic business process modelling skills will be put to greater use. After graduating in Software engineering, worked for one year as a programmer at software house based in Islamabad, Pakistan. A motivated dependable IT professional with clear communication and ability to carry out a variety of tasks with enthusiastic behaviour. I worked as a business analyst intern with Supported care, a company working in the health care industry. After coming back to Pakistan in 2020, i have joined a school as an IT Department Head/Lecturer for getting prepared myself for chinese teaching market. Looking forward to extend my skills and abilities in Chinese Market.
Working as a computer science lecturer in a chinese university
Supervising teachers and education staff and keep track of student performance. They ensure that school facilities remain safe for students and faculty and plan regular maintenance of school grounds and equipment. Overseeing all technology operations and evaluating them according to established goals. Devising and establishing IT policies and systems to support the implementation of strategies set by upper management. Analysing the business requirements of all departments to determine their technology needs. Investigate and implement hardware, software and ICT infrastructure, that is sustainable and responsive to the needs of the School community and in line with the School’s ICT Strategic Plan. Implement and manage the School's ICT infrastructure and systems within approved budget and resource allocations. Lead an environment in which high quality services are delivered to staff, students, parents and volunteers of the School. Be an exemplary professional role model for staff and students. Communicate with staff, students and parents on any ICT queries that need to be addressed.
• Deploying Windows OS 7, 8, and 10 • Troubleshooting and managing peripherals • Managing employee hardware • General hardware maintenance and updates • Monitoring requests for IT support via email and phone • First point of correspondence for customers providing technical support. • DNS, DHCP and Static IP reservation for workstations and peripherals. • Provided Level 1-2 support for desktop via phone, emails and face to face for users. • Complete Installation and windows operating system configuring computer system diagnosing software problems. • Install and configure network printers and associated drivers on end user computer. • Troubleshooting of LAN/WAN/Wireless connectivity issues. • Networking and TCP/IP configuration in corporate environment. • Understanding customer issues and providing a possible solution, troubleshooting issue according to SOP’s.
Working with operational, finance, retail and technical teams across the organization to identify opportunities, develop sound business cases and drive measurements of actions to continuously improve on the inputs and ultimately the outputs of the business. Gathering, validating and documenting business requirements. Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• To execute a full software development life cycle (SDLC) • Develop flowcharts, layouts, and documentation to identify solution and requirements • Write well-designed, testable code • Improving system quality by identifying issues and common patterns, developing standards operating procedures • Document and maintain software functionality • Troubleshoot, debug and upgrade an existing system • Deploy programs and evaluate user feedback
Double Masters degree in information technology and information systems
PeopleSoft V.9 HR Module Certification
Software Engineering
Contact Info
- (+92) 31****0529
- ****@****
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