Brazil Localization Operations - Game Project

Job Responsibilities 1. Localization: Handle translation, LQA, local content assessment and related tasks to maintain and elevate localization quality. 2. Tier 2 Customer Support: Manage remote Brazilian support team, allocate tickets, perform QA audits, and resolve escalated user complaints. 3. Local Market Insights: Conduct product and user research under the guidance of the planning team, and produce actionable insights. Engagement Type Long-term part-time, ~16 hours/week. Candidates available for full-day commitment every Tuesday and Friday are preferred. Exact working hours are negotiable.

Requirements 1. Native Brazilian Portuguese speaker. Must be proficient in either Chinese or English for workplace communication; Chinese language ability is a strong plus. 2. Familiar with Truco and Domino. Candidates who enjoy card & board games are preferred. 3. Sharp, results-driven and highly accountable. We prioritize candidates who can move projects forward independently. Prompt response is mandatory for remote roles. Preferred Qualifications Brazilian international students based in Guangzhou; Chinese expats residing in Brazil; prior experience in game operations, customer support or LQA. Location On-site in Guangzhou is preferred. Remote part-time arrangement is also available.