Corrective and preventive maintenance to user equipment, structured cabling, user management, image uploading to equipment, voltage measurement, data backup.  Attention to users through ticketing system.  Image uploading to computer equipment  Preventive and corrective maintenance of equipment Inventory management of equipment, as well as reporting to coordinators.  Use of Microsoft Office 365 and Word Excel for the creation of reports, inventory management.  Structured cabling  Backup of information to users.  Maintenance of multifunctional equipment and printers

Call routing for the different areas of the hotel, follow-up of guest requests in the hotel.  Reservation confirmation  Daypass sales on commission  Traffic routing to the different departments of the hotel  Advice on tours offered to the guest  Reporting of daily statistics. Handling of office software for the generation of reports.

Corrective and preventive maintenance to hotel equipment, use of Windows 10 and Windows server 2016, user management by AD.  Preventive maintenance of hotel equipment  User administration through Windows Server AD  Network tests to detect failures in the hotel network  Support to users and guests through tickets  Equipment administration  Preventive maintenance and network testing for hotel switches  Structured cabling  Use of systems such as TCA and MICROS

Technical support to local equipment, hardware repairs and installation of Windows-based software, system upgrades, diagnosis of computer equipment, generation of reports of active, repaired or damaged equipment.

ncident management based on response and resolution times. Attention, monitoring and followup of tickets. Network Technical Support Basic support to computer equipment package Remote and on-site technical support to users. Preventive and corrective maintenance of computer equipment.

Management of delivery, diagnosis and periodic maintenance of equipment. Configure profiles, emails and access to new entries. Install and configure different technologies to be used for equipment, operating systems, programs and applications Perform network tests and electrical security tests on all systems and equipment of the company.

Ensure the correct operation of electronic equipment, attend user requirements or incidents, carry out preventive and corrective maintenance of assigned equipment, resolve equipment failures

Certificate