Michela
Customer Service Experience
30 years oldOther catering and hotel positionsCome from Italy Living in Shanghai
Language: Mandarin, English, French
Mandarin: fluent communication
Summary
Michela Cesano Italian Executive Club Lounge Manager Shanghai Looking for new opportunities
Experience
Executive Club Lounge Manager
Melia Hotels & Resorts
May 2021 - Now(3 years)
Manager Club Lounge Daily Operations Focus on VIP and Guest Satisfaction Drive daily and monthly target
Front Office Lobby Manager
Niccolo hotels
Oct 2018 - Apr 2021(3 years)
Lead GRO team Vip Experience Drive online reviews
F&B Management Trainee
Radisson blu
Nov 2017 - Oct 2018(a year)
Assist Restaurant Manager in Daily Operation Organize Promotion and Activities Drive Guest Feedbacks
Education List
Ca'Foscari University of Venice
, Language and Management to china
Sep 2015 - Oct 2017(2 years)
Business Chinese Company Management
Contact Info
- (+86) 134****7914
- (+86) 134****6904
- ****@****
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