FOOD & BEVERAGE DIRECTOR Highly accomplished Director credited with 20+ years of extensive experience in the management and operations of the hospitality industry; including food sourcing, negotiation, inventory, labor management, and menu creation. Innovative and creative professional committed to seeking ways to improve customer experience and satisfaction through the delivery of high-end customer service and quality food and beverage options. Master networker adept at negotiating vendor contracts and lowering costs while never sacrificing on quality. Engaging leader dedicated to working closely with team members to foster positive business relationships, while promoting continued professional development through consistent personal attention and training.
Co-owner for a Pizzeria that had been running for 4 years serving paninis, pizzas, gelatos, and appetizers. Responsible for menu management and optimization. * Provided authentic, original recipe of Tiramisu to add to the menu. Sold over 300 per day and generating high revenue for a single menu item. * Crafted an original recipe for freshly made Sangria to add to the menu, selling over 10 liters per day. * Responsible for the logistics of obtaining an alcohol license for the restaurant in compliance with all necessary regulations.
Opened and operated an 80-seat Italian restaurant in a residential area of the Bahamas. Offered menu items such as pizza, homemade pasta, and homemade in-house pesto sauce. Built strong relationships with vendors and customers while actively engaging in every aspect of the daily operations and customer service relations. * Recognized as #1 on TripAdvisor 7 months after opening due to outstanding reviews. * Notable customers included Sean Connery and Shania Twain. * Winner of the Excellence certificate from TripAdvisor in 2018 and 2019. * Boasted excellent customer retention, with 75% of business being returning residential clients, and 25% being tourists. * Developed and organized ìPaint and Sip events weekly, coordinating artwork and partnering with local liquor stores. * Improved/adjusted menu every 2 months while collaborating with an Italian chef to maintain customer satisfaction and aid in the retention of returning clients. * Hosted large events such as Weddings, Christmas and embassy parties. Managed each aspect of event coordination. * Developed each employee for further professional advancement, growing talent from within.
Hotel management and business
Contact Info
- (+39) 34****1661
- ****@****
- *****