Adham

Administrative Management | Human Resources Management @ 电子科大 - the Desire to Continually Learn | Improve | Develop
32 years oldOther administrative commissionersCome from Egypt Living in Other
Language: Italian, Indonesian, English, Mandarin, Arabic
Mandarin: simple communication

I am very hard working, passionate about customer service, enthusiastic, and totally team-focused in everything I do. I was working in three different positions; my tasks and duties were mostly in dealing with people and being responsible for building and maintaining a positive image for the company. At that time, I was invincible by providing an excellent service to the customers plus managing multiple tasks concurrently. Throughout those three years, I had great attention to the details, I got the ability to resolve complex problems in a time-sensitive manner. It has been a great learning experience and a way to develop personally and professionally myself.

Kindergarten English Teacher
金色雨林
Apr 2019 - Oct 2019(6 months)

- Designing and following a complete teaching plan. - Teaching alphabet and numeracy along with personal, social, and emotional skills by using a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities, etc) to motivate and stimulate children’s abilities. - Maintaining an open line of communication with parents and provide appropriate informatio.n -

Internet Call Center Representative 'Technical Support'
Vodafone Egypt
Feb 2016 - Jul 2016(6 months)

- Managing and resolving customer complaints. - Selling products and place customer orders in the computer system. - Identifying and escalating issues to supervisors. - Providing product and service information to customers.

Tour Leader
Emarat Misr Travel
Sep 2015 - Jan 2016(5 months)

- Collecting, evaluating, and responding to customer feedback. - Providing pricing information. - Marketing holidays to clients via travel agents, websites, brochures, and social media advertising.

Receptionist
Carols Beau Rivage 5 Star-Hotel
Apr 2015 - Sep 2015(6 months)

- Answering screening and forwarding incoming phone calls. - Receiving and sorting daily mail. - Ensuring the reception area is tidy and presentable, with all necessary stationery and material. - Updating calendars and schedule meetings.

电子科技大学
, Public Management
Sep 2018 - Jul 2020(2 years)

A master's degree in Public Management, the School of Public Administration, and Affairs. The courses I had studied and taken at UESTC would provide me with the skills to become a great leader and demonstrate strong communication skills in the future work

Universitas Ahmad Dahlan
, Bahasa Indonesia
Aug 2017 - Jul 2018(a year)

A non-academic degree program in Indonesia to study the Indonesian language. It helps to promote and increase the interest in the language and culture of Indonesia among the youth of other countries. It has also been designed to provide stronger cultural

Mansoura University
, Tourism and Hospitality Management
Sep 2009 - Jul 2013(4 years)

I have studied at the School of Tourism and Hotel Management, and with the experience of internship and the student's activities I was a part of, It was easy for me to find different kinds of jobs.