Explore China and teaching kids :) That was an amazing time which game me positive vibes and new experience.

•Managed all F&B and day-to-day operations within budgeted guidelines to the highest standards •Maintained excellent levels of internal and external customer service •Trained about 20 food service workers in effectively handling food, preparation and serving •Helped and motivated F&B team as well as recruited, trained and evaluated talented personnel •Established targets, KPI’s, schedules, policies and procedures. Complied with all health and safety regulations •Reported on management

•Achievement of budgeted of food sales, baverage sales and labour costs. •Achieve maximum profitability and over-all success by controlling cost and quality of service •Participation and input towards F&B Marketing activities. •Control of banquet staff, cutlery, glassware, linen and equipment • Help in preparation of forecast and actual budget function sheets •Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service •To supervise and co-ordinate daily operation of meeting/banquet set-ups and service •Maintain records for inventory, labour cost, food cost etc • Follow-up each function by completing a Function Critique and submit to the Sales&Food and Beverage Manager. •To assist in menu planning and pricing •Development and maintenance of all department control procedures.

Engaged in small talk and jokes with guests in order to build rapport and ensure that they became repeat customers •Took food orders from guests at the bar and recommended beverage pairings to go with their meals. •Memorized over a 100 cocktail recipes and drink variations • Introduced a “Cocktail of the month “ promotion to our menu that was well received by customers and increased monthly sales

Extensive spectrum liberal social education . Master degree.