Respond to any questions, needs and desires of guests, handle any special requests Checking working area for compliance of standards Following up on guest’s experience, collecting guest’s comments, ensuring guests have positive and memorable experience Assisting in briefings Checking and replenishing supplies Arranging a staff schedule Making beverages and taking orders Taking payments

Providing a luggage service Communicating with guests Checking rooms and keys Helping FD with check in/out Helping in a hotel’s restaurant Participating in hotel’s events

I've got knowledge about tourism sphere, service and hospitality. Had a practice in "Home hotel" as Front Desk Receptionist.