Ivan Kharisma

Tech enthusiast, hospitality specialist, very eager to learn. Fluent English and native Indonesian speaker. Learning mandarin right now. I can provide my own CV if asked. I have some part time job done in the past in tourism, event, and gaming field.
28 years oldOther catering and hotel positionsCome from Indonesia Living in Indonesia - Gianyar
Language: Indonesian, English
Mandarin: simple communication

Team Leader of the Indonesia, Philippines, and Brazil Content Auditor Team
上海肯斯爪特科技有限公司
Jun 2023 - Now(a year)

● Engaging in collaborative discussions with the team to identify and implement strategies aimed at enhancing work efficiency. ● Conducting thorough audits of content posted on the platform to ensure adherence to quality standards and guidelines. ● Reviewing and providing constructive feedback on colleagues' work and reports to promote higher levels of accuracy and improve overall work quality. ● Verifying users' adherence to the platform's community guidelines, thereby upholding a conducive and compliant online environment. ● Furnishing weekly performance reports directly to the manager, offering insights on team members' achievements and areas for improvement. ● Organizing weekly team meetings to facilitate effective communication, stay updated on relevant developments, and promptly address platform issues to ensure seamless operation. ● Overseeing and coordinating the execution of assigned personal projects under the direction of the manager, ensuring timely completion within the specified deadlines. ● Facilitated training sessions for new recruits across diverse teams including Indonesian, Philippine, and Brazilian, ensuring seamless onboarding and alignment with organizational objectives. ● Performed comprehensive interviews with prospective candidates to assess their suitability and alignment with the team's objectives and organizational culture. ● Developed tailored training materials aimed at optimizing the onboarding process for new employees, ensuring efficiency and effectiveness in imparting essential skills and knowledge required for successful integration into the team.

Deputy team leader for Indonesian content auditor team
上海肯斯爪特科技有限公司
Feb 2023 - May 2023(3 months)

• Discussing with the team what improvement we can apply to improve work efficiency. • Assist the team leader in the daily work. • Auditing content posted on the platform. • Check the other’s works and reports to ensure great accuracy and give feedback to them to improve working quality.

Indonesian content auditor
上海肯斯爪特科技有限公司
May 2022 - Feb 2023(9 months)

• Responsible for the well-being of the community on the Litmatch Social Media Platform. • Handling whenever problems arise or reports from the community are received. • Auditing content posted on the platform. • Checking whether users are following the community guideline of the platform or not. • Check the other’s works and reports to ensure great accuracy and give feedback to them to improve working quality.

E-Commerce Associate
Cambridge Mask Co.
Sep 2020 - Apr 2021(7 months)

I was working as an E-commerce associate and logistic specialist and a little of customer service.

Hospitality specialist officer
Bukit Vista Hospitality Service
May 2019 - Oct 2019(5 months)

Worked as a host for a villa and guesthouse company

Bali Tourism Polytechnic
, Travel Business Management
Aug 2014 - Oct 2021(7 years)

I took 2 years off because of some personal problems.

PhotographyEnglishChineseIndonesianTourismHospitalityE-CommerceCommunicationComputer OperationCustomer ServiceProblem SolvingTeamworkCustomer SatisfactionLeadershipMicrosoft Office