International marketing talents recruitment: special session
Marketing Talents - China Opportunities
Helping Chinese companies locate international talents
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American Vs. Chinese Business Culture
People often assume the globe shares their native nation or region's culture. When you just conduct business in the U.S., you may think everyone does business like Americans. Distinct cultures have different values, and you must understand them to conduct business with them.
If you plan to do business in China or with Chinese nationals, you should know how Chinese and American business etiquette differ. By knowing Chinese business culture, you may acquire their confidence, avoid upsetting them, and develop your firm. American and Chinese business cultures vary in many ways.
American and Chinese mentalities differ greatly. Individualistic Americans prefer personal over communal success. They favor personal over group identity.
Chinese respect their national and social identity above anything else. Americans are proud of their accomplishments. They think it's fine. The Chinese see this as selfish since one should always consider oneself part of a whole and triumphs are connected with the country or corporation, not the individual. If you try to impress Chinese businesses with your own successes, you may backfire.
Americans communicate directly. In business, they're frank, convincing, and aggressive. They always seek the upper hand. This is good American work culture. Chinese work culture is different. In fact, if you’re too straightforward with Chinese merchants, you will certainly force them to shut down and withdraw from discussions completely.
The Chinese are polite and respectful to business interactions. They negotiate indirectly. If you're respectful and nice, they'll reciprocate, making it simpler to reach a compromise.
Despite their oblique approach to negotiating, the Chinese like to ask deeply personal questions about their business relationships. False. The Chinese prioritize personal ties above impersonal economic partnerships. In America, you may conduct business with someone you wouldn't consider a friend. In China, it's unthinkable to conduct business with a stranger.
The Chinese will ask you personal questions that are deemed unimportant in American business. They'll inquire about family, hobbies, etc. The Chinese mix work and play. This is important in Chinese business. They want to be friends, not just business partners. They must trust you to conduct business with you. Be formal, respectful, and polite even in such situations. This isn't a cue to be too casual.
In keeping with the Chinese focus on mixing work and play, they entertain business partners differently than Americans. In America, entertaining customers outside of work may be unethical. Never interfere with their personal life. That's why you shouldn't combine business with pleasure.
Different in China. Chinese businesspeople entertain clients. Entertainment is an aim in China. In America, businesspeople may take customers out to eat; in China, this is frowned upon. Chinese business associates and clients are rarely discussed while out. Instead, aim to respect and welcome the business associate. They may even top the event with presents and gestures of kindness from the host.
Deference to Leaders
Americans question authority. Modern American workplaces are collaborative and collegial, with friendship among equals. In China, leaders are always respected. Chinese respect and follow superiors' choices. Unspoken norms include senior deference and respect.
Americans prioritize expediency while making business judgments. In America, closing a contract quickly is preferable. In China, business decisions aren’t made that rapidly. The Chinese take time discussing a business's pros and cons. Before making a conclusion, they'll confer with several superiors. Pressuring them to make judgments faster will cause them to shut down and resist.
Americans cherish written agreements and contracts. All their business deals are legally binding and will stand in court. Contract terms and penalties are clear.
The Chinese are more lax. They prefer handshakes over signatures and respect confidence and personal commitments. The Chinese emphasize personal ties above everything else, so it makes sense. In Chinese business, everyone is honor-bound to follow the deal. Because they have a strong personal connection, they trust the other party to do the same.
Americans don't back down easily. They aren't scared to differ and will openly criticize others. This is unusual for Chinese professionals. They would do whatever to retain respect and politeness in their interactions, even if it involves lying to your face simply to avoid disagreeing with you. They may say "yes" when they mean "no" to preserve face and avoid controversy.