Overview
Company profile Ctrip.com International Ltd. (CTRP) was founded in 1999 in Shanghai, China. The company is a leading provider of travel services including accommodation reservation, transportation ticketing, packaged tours and corporate travel management. Ctrip?s market cap has grown by more than 30 times since its listing on the NASDAQ Stock Exchange in 2003. In 2014, the company?s gross transaction value reached USD24.5 billion and total commission revenue reached USD1.3 billion. In 2009 and 2010, Ctrip invested in ezTravel in Taiwan and Wing On Travel in Hong Kong, expanding service coverage to include Taiwan, Hong Kong and Macau as well as additional destinations throughout Asia. Ctrip invested in ToursForFun.com in 2014, bringing its services to North America. Ctrip's hotel reservation network includes around 1,000,000 hotels in 200 countries and territories around the world. Ctrip?s air ticketing products cover over 5,000 cities on six continents. The company offers its services through an advanced transaction and service platform consisting of mobile apps, websites and a centralized, toll-free, 24-hour customer service center. Currently app downloads exceed 1 billion. Hotel bookings on Ctrip?s mobile channels account for over 75% of online hotel reservation volume, and flight bookings through wireless devices comprise over 60% of online flight reservations. Ctrip?s ticket booking platform offers air, train and long-haul bus ticketing services on a centralized reservation system with a highly efficient fulfillment infrastructure. Ctrip also provides vacation packages and guided tour booking, covering most popular travel destinations around the world. The company?s travel-related destination services include car rental, insurance, visa services, attraction tickets and ground transportation. Additionally, Ctrip?s Corporate Travel Management Business Unit helps corporate clients effectively manage their travel needs and significantly reduce travel expenses. Ctrip is incorporated in the Cayman Islands and currently employs over 30,000 people at branches located in major cities in mainland China, Hong Kong, Taiwan, Singapore, Korea and Japan. Customer service Tel: Mainland China: 400 619 9999 Other locations: (86 21) 3210 4669 Email: e_service@ctrip.com Partnership No. 99 Fu Quan Road, Shanghai, PRC, 200335 Fax: (86 21) 54261600 Email: partner@ctrip.com Worldwide offices Shanghai (Headquarter) No. 99 Fu Quan Road, Shanghai, PRC, 200335 Tel: (86 21) 34064880 Fax: (86 21) 54261600 Beijing Activities and others: Ctrip Office Building, Tower C, Building 304, Courtyard 10, North Jiuxianqiao Street Jia, Chaoyang District, Beijing 100015 TEL: (010) 6418 1616 FAX: (010) 6418 5833 Flight: Room 303-304, Tower A, Yuanjia International Center, 40 Dongzhong Street, Dongcheng District, Beijing 100027 TEL: (010) 6416 1616 FAX: (010) 6413 0272 Chengdu Ctrip Information Technology Building, 189 Tianfu Fourth Road, Chengdu Hi-Tech Zone, Chengdu 610041 TEL: (028) 6533 8899 FAX: (028) 8531 9838 Chongqing 14-9 Blue Ocean Financial Center, Building 2, 2 Qiaobeiyuan, Jiangbei District, Chongqing 400023 TEL: (023) 6776 6533 FAX: (023) 6708 9138 Guangzhou 24/F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou 510620 Tel: (020) 8393 6393 Fax: (020) 3893 1331 Hangzhou F12, Building A, Qilun International Building, 68 East Qingchun Road, Jianggan District, Hangzhou 310016 TEL: (0571) 5619 6000 FAX: (0571) 8653 9653 Hong Kong Administration Department, Financial Department and Vacation Department: Unit 3002, 30/F., Paul Y. Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong TEL: (852) 2169 0911 FAX: (852) 2169 0912 Hotel Business Department: 17/F., Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong Comprehensive Business Prepay Directly Contracted Hotel Team: Suite 911-912, Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong FAX: (852) 3753 7528 Lijiang S60-63, Hexi Yuan, Bailong Shuixie, Xianghe Road, Old Town, Lijiang 674100 TEL: (0888) 511 6006 FAX: (0888) 510 9025 Nanjing Room 1301 ? 1302, 13/F, Kingsley Business Building, 169 Hanzhong Road, Nanjing 210029 Tel: (025) 6666 2266 Fax: (025) 6666 2299 Nantong Ctrip Building, 1 Changchuan Road, Nantong, 226010 TEL: (0513) 8918 6000 FAX: (0513) 8918 6001 Qingdao Area B, 5F, Building 4, Qingdao Software Park, 288 Ningxia Road, Qingdao 266071 TEL: (0532) 8593 8008 FAX: (0532) 8593 8009 Sanya 3-1-A, 103 Huifeng International, Fenghuang Road, Sanya 572000 TEL: (0898) 8883 8883 FAX: (0898) 3824 6666 Shenyang Room 6009, 6F, West Shuncheng Street, Shenhe District, Shenyang 110014 TEL: (024) 2252 2211 FAX: (024) 2250 8833 Shenzhen 20F Tower A, Honglong Century Plaza, 3001 Heping Road, Luohu District, Shenzhen 518001 TEL: (0755) 2598 1699 Fax: (0755) 2598 1698 Wuhan Room 1802, Zhaoyin Mansion, 518 Jianshe Avenue, Wuhan 430022 TEL: (027) 8580 3666 FAX: (027) 8574 3357 Xiamen Unit A, 14F Rongxinsheng Operation Center, 11 Nantou Road, Guanyinshan, Siming District, Xiamen 361000 Tel: (0592) 5132 059 Fax: (0592) 5132 069 Xi?an Rooms 10401-10403 and 10418-10428, Laosanjie Master Building, 2 Weiyang Road, Weiyang District, Xi?an 710016 TEL: (029) 8227 8599 FAX: (029) 6822 0455 Tianjin Tangla Hotel Tianjin on 6F, 219 Nanjing Road, Heping District, Tianjin 300051 TEL: (022) 8702 2288 FAX: (022) 8702 8907 Taiyuan 10F, Tower B, Lihua Office Building, 1 West Changfeng Street, Taiyuan 030021 TEL: (0351) 681 9656 FAX: (0351) 681 9499 Kunming Room 606-608, Hongta Building, 155-1 Beijing Road, Kunming 650011 TEL: (0871) 6358 9855 FAX: (0871) 6358 9995
