/Sales Support/Current/
English e-commerce customer service
Full-timeNegotiableGuangzhou, FoShan
VXI
Refresh at 7 months ago 2056 views

Job Responsibilities

1. Communicated with customers by phone, email and chat tools, and answered customers' questions; 2. Dealt with the return and replacement of Amazon (smart home products, such as sweeper, air purifier and other small household appliances), and order logistics inquiry; 3. Customer maintenance of the official website; 4. Organize technical requirements, work order, parts replacement and repair report during product use.

Job Requirements

1. College degree or above, experience in customer service is preferred; 2. Excellent English listening, speaking, reading and writing skills, master certain communication skills; 3. Proficient in using computer, typing speed of more than 40 words/min, master the operation skills of Office software;

Required Languages

Korean, Japanese, German, French, English

Job Details

Position type

Customer service

Experience

Unlimited experience

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