SUNGROW(Y) Logo
SUNGROW(Y) Logo
Technical Support Engineer
Full-timeNegotiableKorea - Seoul, South Korea
SUNGROW(Y)
Refresh at 17 days ago 91 views

Job Responsibilities

Provide technical support and troubleshooting for Sungrow’s clients (Residential, C&I solar companies and EPCs) via telephone, email, onsite and web conferencing. Participate in Australian project bidding—in charge of solution design, technical support, bidding documents; Proactively stay up to date with all the latest technologies concerning Sungrow’s products and the underlying technologies; PV and ESS market’s information collection and arrangement; Local grid code requirement collection, follow-up local standard requirements; Assist marketing analysis, includes not limit to : customer’s feedback, competitor info; Maintain strong customer rapport and excellent, timely communication; Work with head office to identify, attain required certifications of products ; Serve as certification lead for obtaining regulatory approvals ; Monitor domestic/global standards to ensure continued compliance of products and processes; Build long-term relationship with certification bodies;

Job Requirements

Korean,and oral Chinese available for work 3 years of experience in solar/ESS industry or electricity industry; Electrical Engineering Education; Good Team spirit, experience working in a small team is an advantage; High ability of communication, negotiation; · Hard worker, practical personality ; Solid analyzing and problem-solving skills to troubleshoot technical problems ; Good communication skills, inclusive of verbal, written and formal presentations ; Customers focus mind · A self-starter, you will be able to manage your time and take the initiative; Person who wants to participate strongly in the development of a growing business; Flexibility to work and adapt himself to different cultures and new projects; Experience with Certification (e.g. KS, KC, EMC, etc..) The ability to communicate with personnel at all levels

Required Languages

Mandarin, Korean, English

Job Details

Position type

Other

Experience

3~5 years

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