Amazon online customer service(night shift)
全职1万 - 1.5万RMB/月上海
sinowell
HR最后查看 5 days ago 659 浏览

职位描述

Responsibilities:  1. Handle the business orders from Amazon (us), the company's cross-border e-commerce platform, and follow up in a timely manner.  2. Timely reply to customers' emails and inquiries, and answer questions related to products.  3. Answer customers' pre-sales, in-sales and after-sales consultation by email or telephone.  4. Responsible for dealing with customer objections and maintaining customer relations to ensure favorable comment rating of products.  5. Can actively learn and understand various new products and product knowledge to serve customers.        

要求

1. Bachelor degree or above, proficient in English reading and writing, good at listening and speaking.  2. Careful and exact in work, good at expressing thoughts and communication.    Working hours: 0:00-9:00 or 1:00-10:00  

所需语言

英语, 中文

工作细节

职位类型

客户服务/销售行政

工作经验

入门级

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