Full Time Russian Customer Support in Turkey Office
Full-timeUnder 10K RMB per monthXiaMen
Mechanist
Refresh at 3 months ago 511 views

Job Responsibilities

We are Hiring Russian Speaking Customer Support Representative in Istanbul office! You will be responsible for helping players resolve their issues and continue enjoying the game. Job responsibilities will include but not be limited to: 1. Responsible for daily customer support, answering in-game tickets, questions on Facebook, and emails; 2. Assist players resolve technical problems with the game; 3. Record game problems and feedback from users, and solve online issues; 4. Pay attention to Facebook and other social communities, and collect feedback from players; 5. Proofreading of operational activities, game localization and advertising proposals

Job Requirements

Job Requirements 1. Good written and verbal communication skills in Russian; 2. Love games, understand player's psychology and habits; 3. Strong computer skills, the ability to operate multiple applications and platforms simultaneously; 4. Strong problem solving / troubleshooting skills; 5. Proactive and creative with the drive to improve and continuously learn; 6. Availability to work off-hours is needed; 7. Pleasant personality, good teamwork and stress tolerance;

Required Languages

Russian, English

Job Details

Position type

Customer service

Experience

Unlimited experience

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