Basic responsibilities are to provide the technical support for partners and customers to implement GRG software and related products. Understand, specify, develop and localize software for the local market. 1. Technical Support of GRG software solutions and products; 2. Manage and resolve service requests from customers; 3. Support partner and contribute to proactive support activities; 4. Respond to and resolve customer issues within key performance indicator targets; 5. Conduct project implementation and testing at customer site in Vietnam; 6. Assist HQ in research and analysis surrounding countries’ ATM software standards and protocol specifications; 7. Other tasks.
1. Education background: Bachelor or above, major in computer science, software engineering or other related major; 2. Above 2 years software development/system integration/system maintenance/technical support experience; 3. Specific Skills: C# or C++ experience.
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