Walmart Online Customer Service
Full-time10K - 15K RMB per monthOnline
SEGMART Technology CO.,LTD
Refresh at 7 months ago 2328 views

Job Responsibilities

Responsibility: 1 Reply to emails and answer calls. Record all cases with excel files. 2 Quickly, accurately and efficiently resolve customer inquiries and feedback 3 Handle disputes from customers and improve the account seller rate. 4 Timely feedback information to the relevant team to improve the account ODR.

Job Requirements

1 Fluent spoken English 2 Accept Pacific working time(0:00 - 8:00 Beijing time) 3 Good communicator to customers 4 Very hardworking and committed 5 Work alone with no supervision

Required Languages

Mandarin, English

Job Details

Position type

Customer service

Experience

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