Leveraging a proactive approach in generating more leads through strategic cold calling and email outreach. Consistently, surpassing yearly targets with securing valuable information, uncovering client needs, and potential leasing transaction opportunities. Successfully expanded the client base and contributed to the overall database of the leasing department by approx. 30% per month. • Generating 25 actual clients from more than 100 potentials diverse size of clients in the first year during pandemic. • Securing office premises by liaising closely with B – Levels Management following the initial inquiry, proposing the suitable options and building comparison accordingly, facilitating shortlisted properties viewing, providing qualitative and quantitative analysis (when it is required), and fully involved the entire negotiation using profound market knowledge, thus achieved property transaction up to $70K with favourable rental terms for the clients. • As Landlord Representative, I effectively navigating deal transactions by facilitating productive negotiations between landlords and potential clients, ensuring mutually beneficial outcomes. I utilize strong communication and problem-solving abilities to foster constructive dialogue and present compelling scenarios resulting the seamless execution of agreements that met the needs of all stakeholders which ultimately driving the success of transactions. • Fostering close relationships among clients, consultants, and the Landlords to boost referral network for future projects. • Attending several relevant events to enhance networks and knowledge with the current industry market trends.

• Accountable for elaborate move-in tenants’ regarding the property regulation. highlighted tenant request in written, and shared the possibility to cater the needs within the team by suggesting any adjustment to maximise opportunities for tenant satisfaction. • Handled and followed up day to day request and addressing complaints effectively by analyzing the root causes to identify improvement areas - achieved 70% rates move-in tenant satisfaction. • Helped to ensure all the progress completion pre-tenancy and post-tenancy according to the timeline through management communications in order to avoid potential clerical issues. • Presented feedback findings to the team in order to increase the awareness of our own service strengths and weaknesses. Crafting the information in a well-designed excel sheet and shared across the internal teams accordingly. • Liaised with tenant, landlord, and internal team to maintain constructive Intermediary when any potential issues have arisen, identified and examined the key point of solution to provide mutual benefit for both parties with conditions. • Authorized tenant’s compensation with approval from management when there were issues. Fostering client relationship by actioning feedback to enhanced service provisions. •. Researched and compiled required several information e.g., building competitor pricing, materials costs and supply chain issues to set accurate pricing. • Assisted prospective tenant and examined their requirement. Forecasted the business sustainable using strong analytical skills and broad market knowledge as a value proposition. Converted approx. 10% of potential tenants to actual tenants. • As an Event Coordinator, I am accountable to take over leading several corporate events held. From fulfilling schedule creation, arrange the rehearsal, coordinating with vendors and staff prior to the event and participants in short timings given. Post event - solicited feedback from clients to assess the previous events and uncover any improvement needed to generate more potential tenants.

• Provided clerical support to company employees, including copying, faxing and file management as well as arranged the schedule for internal and external meetings. • Assisted to resolve enquiries from tenants, vendors and public in general. Frequently follow up unresolved tenant issues by suggested possible solutions to maintain client satisfaction and shared the feedback to enhance team’s performance. • Delivered prompt response maximum 1x24 hour to reduce communication delays to acquire client satisfaction rates. • Accountable for listing all the building defects at every sprints of the area before the handover process were done. Initiated to conduct direct checklist to all the areas as to ensure all the defects has been handled accordingly. • Identified and forecasted client request and complaint to be investigated further. Paid special attention towards the on-repeats requests and complaints to maximize the time savings. • Coordinated maintenance services to the teams accordingly to achieve fully-functional office space for tenants’ convenient. • Carried out research on infrastructure trends as a value proposition for the Landlord to generate more leads. • Enhanced social media platforms through tactical planning and communications which increased the viewers engagement by 70%. • Built and executed Capital Place office building’s social media contents, Monitored the engagement, including provides a fast response to any enquires emerged. Gained more followers by 2% weekly.

Grounding disciplines were taught to manage any forms of media critically and globalisation impact on business in all aspects. Area of interest: Social media and Digital media development. Whereas, doing market research, developing business strategies,

Awarded with Sarjana Sosial Ilmu Komunikasi (S.Ikom) Program Studi Ilmu Komunikasi (Bachelor Degree in Social Sciences for Communication Studies Program) with Completion of the Undergraduate Program with GPA 3,50 out of 4,00 scale for Public Relations Con