I have been studying and working in multicultural environment for almost 14 years, dealing with acquaintances , customers and clients from all over the globe. I am looking forward to maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem -solving skills.
Designed export strategies to meet requirements for delivery timeframe. Prepared various import, export and supplier forms for customs submittal. Compiled purchase orders to post International shipments in company logs. Prepared and processed import and export documentation according to customs regulations , laws or procedures. Maintained open communication with customers and overseas partners to update all parties on order and shipping changes. Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment. Advised customers on transportation options, types of carriers or shipping routes.
Managed administrative logistics of events planning , including contract signing , fee collection , event booking and event promotions. Organized logistics and materials for each corporate & sports events and music festivals, arranged spaces and took detailed notes for later dissemination to key stakeholders. Created plans and communicated deadlines to ensure projects were completed on time. Evaluated existing plans, processes and events planning services to identify opportunities for improvement. Participated in strategy development and planning to grow organizing program and advance campaigns.
Developed strong rapport with customers and created positive impression of business. Built customer loyalty and retention by delivering excellent shopping experiences. Developed and executed sales presentations as well as both internal and external product training workshops. Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements. Communicated(Chinese,English,French and Spanish) effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding .
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity . Provided verbal summaries of non-English documents for immediate use. Applied cultural understanding to discern specific meanings beyond literal written words.
Provided oral interpretations for clients/visitors during special events, successfully maintaining pace with native speakers to deliver real-time comprehension. Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another. Provided language translation and customer service skills to visitors in the Africa pavilion .
Evaluated by World Education Service(WES Canada),as equivalent to a four-year Canadian master's degree
Evaluated by World Education Service(WES Canada),as equivalent to a four-year Canadian bachelor's degree
One year of Chinese language course / : Hanyu Shuiping Koashi/HSK
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