Shan

Shan Gao
40 years oldOther administrative commissionersBachelor's DegreeCome from China Living in Shanghai
Language: English, Mandarin

It is always my belief that communication solves at least 70% of the problem. My area of focus has been on Administration and HR management with additional professional experience in logistic and customer management.

Operations Coordinator
Swedbrand Group
Jun 2016 - Now(8 years)

Work Experience: Swedbrand is a company with multi-culture working environment. As the Operations Coordinator, I report directly to the Directors of the company for all offices in Shanghai, Vietnam, London and Stockholm. My role in general, is to make sure a smooth operation of the company by communicating internally between different branch offices, different departments as well as externally with various suppliers. In the meanwhile, I take a full responsibility on Administration, HR and Logistic management, including set up the operations strategies in those areas. Administration 1. Set-up and modify the administration strategy according to the company business strategy 2. Analyze and control the office expense, e.g. rent of the property / facility / storage, international express, office supplies etc. 3. On top of all daily administration operations, sort out problems and emergencies 4. Maintain good relationships between the company and any external channels (incl. landlord, property management office, Labour Bureau, Entry & Exit Bureau, etc.) 5. Keep a smooth communication among different branch companies. HR Management 1. Establish and operate the annual recruitment plan according to the company's business strategy 2. Supervise and execute the recruitment process, interview and screen out the potential candidates 3. Take care of the labour contract, work permit and all other related matters of new employee enrollment 4. Set up and conduct the annual training plans, evaluate the achievements through training 5. Evaluate the staff performance 6. Pay attention to the needs of the employees, provide support on behalf of the company, ensure an open and effective communication between the employees and the company Logistic 1. Take full responsibilities on export and cargo transportation (sea freight and air freight) from China / Vietnam to Europe 2. Build up and maintain a good business relationship with the partner forwarders 3. Explore and develop business partners with new forwarders 4. Control the transportation cost 5. Keep a smooth and effective communication with the factories to ensure a good shipping cooperation

HR Senior Consultant
Benchmark Consulting
May 2015 - Oct 2015(6 months)

1. Specialized in career consulting and recruitment across automotive and other manufacturing industries. Operating at senior level, focusing on sales and finance management functions 2. Carrying out executive search under client's requirement 3. Maintain a good relationship with clients, provide human resource related consultation service to clients

Office Manager
NAVALIMPIANTI Shanghai Representative Office
Sep 2014 - May 2015(8 months)

The position was a temporary replacement of maternity leave. I managed to fit right into the position with no time. My performance impressed the Chief Representative so much that he filed an application with the headquarter in Italy to keep me. Unfortunately, the application was declined due to the matter of budget. Administration 1. Assist the Chief Representative on business management and operations 2. Make sure the daily office operations Finance 1. Keep a clear record on daily expense, review and control the cost 2. Look for alternatives/ suggest changes to make savings 3. Keep track on payment terms of all projects and claim the payment in time 4. Handle all banking matters Shipping & Logistics 1. Liaise with Italian office about the shipping schedule and follow up 2. Get competitive freight rates from the freight forwarders 3. Shipping documents preparation like BL, PL and commercial invoices 4. Be responsible for all Customs matters Customer Service 1. Communicate and coordinate with clients, suppliers and Italian headquarter for all sorts of issues that are going on in China 2. Handle all complains and problems from clients to make sure the projects going smoothly 3. Keep a friendly and close contact with clients regarding to payment terms to make sure which is paid in time HR 1. Post recruitment advertisements, source and screen potential candidates for assigned positions, arrange interviews 2. Evaluate staff performances 3. Arrange company activities

Admin and HR Specialist
Shanghai Shangfei Aircraft Equipment Manufacturing Ltd.
May 2013 - Aug 2014(a year)

Administration 1. Purchase office supply 2. Set up meeting rooms and items3. 3. Book airline tickets for visiting outside of Shanghai 4. Arrange car and driver for travelling in Shanghai 5. Maintain office files in good order Human Resource 1. Organize and execute staff trainings, maintain training files in a good order 2. Make recruitment plans, post the advertisement and organize interviews 3. Assist HR manager to compose company policy about performance assessment Achievements: 1) Developed several new recruiting channels according to various positions 2) Completed the task of mechanism designers recruitment 5 months ahead of the schedule 3) Efficiently reduced the turnover rate of the front-line workers during the Spring Festival 4) Assisted the HR Manager to compose a practical performance assessment policy

Information Analysis Center – Data Analyst
International Institute for Urban Development, Beijing
May 2010 - Mar 2013(3 years)

The main duty of this job was to analyze the important political / economic policies of China, for example, the twelfth Five-year Plan. I was always able to deliver new points on research projects. I had managed to work under pressure and showed excellent performance. 1. Carrying out researches on required subjects, analyzing the research results and writing reports. 2. Delivering presentations on required subjects.

Administrator
Avicenna Medical Organization
Jul 2008 - Feb 2010(2 years)

1. Interpret between the Chinese-speaking doctor and English-speaking patients 2. Transact documents including writing reports on everyday logging and period operational report 3. Organize and coordinate doctor's daily schedule 4. Basic financial and banking assist 5. Provide general administrative supports

Bangor University
, Psychology
Sep 2005 - Jul 2008(3 years)

communication skill, Admin and HR management, advances skills with office tools