Built rapport with new and existing customers (both corporate & stand-alone) from diverse cultural backgrounds to maximise sales opportunities. Enhanced new business acquisition through strategic networking and lead generation by visiting KOLs & decision-makers. Customized promotional & upselling strategies to meet needs of different clients, products and services. Organized & represented company to public & investors at trade exhibitions and conventions like Dubai Derma, RADV Dubai, Arab Health; thereby, driving awareness of company's portfolio. Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI. Analysed and audited market competition, developing sales strategies that showcase unique business offerings. Used critical thinking to break down problems, evaluate solutions and make decisions.

Grew annual revenue by 25% with targeted sales like B2B and marketing strategy with operational excellence. Maintained ownership of both pharma & para-pharma sales pipeline, sourcing and developing new business opportunities to drive sales. Mentored first-level managers on corporate structure & team handling, Managed multidisciplinary team of 25 to 30 staff, driving performance with motivational strategies to exceed sales targets. Represented organization to public at campaigns.

Kept business in compliance with internal controls, industry regulations and health and safety requirements. Successfully cleared DHCC inspection with distinction & personal appreciation. Kept patient safety at forefront of dispensary and team operations. Organised and managed workflows of multidisciplinary team of 15 to 20 members, including prescription preparation, medication management and safety controls. Resolved problems encountered by patients, doctors and healthcare providers. Built strong team relationships with patients, surgeries and other healthcare professionals (B2B). Pursued new business opportunities by forging strong networks and contacting potential buyers. Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.

In-charge for night shift, insurance followups, controlled & semi-controlled medicines, customer service followups, vendor management, etc.

Medical documentation as per JCI, DHA, MOH & HIPAA.

Pharmacy inventory management, ADR reporting, Pharmacy Therapeutic Committee meetings, Allergy information reporting & recording, etc.

Pharmacy management, inventory & expiry responsibilities, etc.

Complete understanding of Artificial Intelligence related to healthcare.

Pharmaceutical Science