Benjamin

Operations Manager
36 years oldOther administrative commissionersBachelor's DegreeCome from United Kingdom Living in Beijing
Language: English
Mandarin: simple communication

Operations Manager
ImmerQi
Jul 2016 - Jul 2020(4 years)

• Training between over 60 new teachers per school semester in a variety of cities throughout China • Monitoring and supporting over 200 students, au pairs and teachers in various provinces in China each year. • Building and maintaining partnerships across Asia, Europe and North America. Training sales teams and assisting with business development and government matters on local and national levels. • Designing marketing materials for recruitment both for our company and courses. • Interviewing and hiring potential interns, au pairs and teachers. • Training partners’ sales teams and new teachers in their TEFL qualifications in a classroom setting. • Developing new programs such as our “Z Visa 6 Month Work Program”, “Z visa 12 Month Work Program” and Au Pair program. • Managing a team of 3 Chinese Nationals and 3 Foreign Nationals.

Teacher/Examiner/Competition Judge
ACT English Competition
Dec 2016 - Jul 2020(4 years)

• Writing and administering examinations for all school age groups. • Judging oral English competitions in various provinces of China. • Teaching weekend English courses geared towards successful completion of the ACT English competition in various provinces of China.

English Language Teacher
Private Tuition
Mar 2017 - Jul 2017(5 months)

• Tutoring pre-adolescents privately at both an English language center and their homes

Metering Services Administrator
Vector AMS
Jun 2015 - Jul 2016(a year)

• Taking calls from both internal and external sources, raising of jobs through JDE Portal system and ensuring that they reached the correct ATHs/contractors via JDE Oracle. • Using FSS B2B system. Raising a range of job types to ensure power meters were placed correctly and that the customers were satisfied. Dealing with queries from retailers, ATHs and other companies under the Vector umbrella.

Customer Service Representative
Christchurch City Council
May 2015 - Jul 2015(2 months)

• Constituent liaisonfor the council for items including flood information, refuse collection dates, lost/found/registering animals, rates payments, bookings, and other concerns. • Data entry and general admin and use of SAP, Worksmart, GEM and LASER systems.

Sales Rep
Carephone Warehouse
Jan 2015 - Jun 2015(5 months)

• Selling mobile phones over the phone

Bar / kitchen staff / supervisor
Various
Feb 2007 - Mar 2015(8 years)

Handling cash, using the till, serving alcohol and food, making coffee, helping with stock checks and cashing up, cooking, dealing with customer complaints, taking bookings, dealing with phone calls about the business, helping with merchandising and cleaning. Eventually becoming team leader and supervising teams of 5 – 10 staff.

Strawberry Planet - Later Farm Supervisor
Red Hill berries
Feb 2014 - Aug 2014(7 months)

Supervising strawberry planting and picking, driving the farm vehicles, supervising grooming of the plants, general farm duties. Reporting on the fruit harvests on a day-to-day basis.

Summer Camp English Teacher and Teacher trainer
Bond Cultural and Language Group
Jun 2013 - Sep 2013(4 months)

• Teaching students English as a second language. • Training new teachers at the company

Middle School TEFL Teacher
Shehong Middle School
Feb 2013 - Jul 2013(5 months)

• Teaching 20 classes of up to 80 middle school students each week. • Lesson planning and creation. • Ad hoc out of school events • One on one adult tutoring of the school English teachers.

Office / Warehouse Worker (Casual / Part time)
Lesjofors Springs
Jun 2010 - Jan 2013(3 years)

Taking phone orders, shipping orders, answering phones and questions about the business, checking stocks, using computer programs, General administration duties i.e. photocopying, data entry etc. and use of M3 system (formerly Movex.)

Warehouse Worker (Causual/Part-time)
Lesjofors Springs
Apr 2005 - Jul 2008(3 years)

Picking and Packing car suspension coils for distribution throughout the UK

Manchester Metropolitan University
, Medieval and Early Modern History
Jul 2008 - Jul 2011(3 years)

Studying history with a focus on the period between 800 - 1450. Graduated in 2011 with a 2:! BA Hons.

ManagementTrainingTEFL TeachingTeachingMicrosoftMoveXOracle PortalInsightlyRecruitingDrumsHSK 2Public SpeakingEducationEducation ManagementTeacher ManagementTeacher TrainingPIE systemCustomer Service