Erick

Business Development & Partnership Manager, Project Manager
37 years oldOther technical positionsCome from Bolivia Living in Guangzhou
Language: Mandarin, English, Spanish, Other
Mandarin: fluent communication

Business Development Manager APAC
EventBank
Aug 2017 - Now(7 years)

-Promoted EventBank’s event and membership platform ( Saas)in the APAC and LATAM region ( Philippines, HK, Indonesia, Mexico, Colombia) • Established strategic partnerships in the U.S. by nurturing relationships and signing contracts with leading organizations through inbound and outbound sales. • Delivered webinars and demos to present the platform to potential clients and ensure higher engagement in the sales process. • Provided on-boarding and customer support to existing partners achieving a 40% in contract renewals • Managed Facebook Ads and Instagram including partnership with micro influencers. • Successfully opened our new APAC office in the Philippines and Mexico including recruitment and training of the staff • Worked sales project in coordination with the product team and CS team for customized projects. • Organized events in the APAC region including sponsorship funding. Experienced in different cloud platforms: PandaDocs, Hubspot, Salesforce, Google Analytics, Microsoft teams

Customer Success Manager
Eventbank
Jun 2016 - Jul 2017(a year)

-Managed a a portfolio of more than 100 existing clients to ensure satisfaction with our membership and event management solution • Platform on-boarding and training of new accounts including API integration through our platform widgets code. • Developed tools, new processes, and customer metrics to ensure better communication with clients • Worked closely with the sales and product team to share customer insights and product updates • Performed different webinars and online demos to ensure clients are meeting goals. • Platform translation into Spanish using Localise software.

Project Manager (MIF)
InterAmerican Development Bank
Feb 2012 - Aug 2013(2 years)

- Managed the whole project of AFSR and directed 8 teams overseas though the platform training and webinars. - Communicated project status to the MIF Department and ensured that the deliverables are on schedule. - Directly worked with small businesses partners to improve our sales efforts of the AFSR -Worked on multiple projects for the Multilateral Investment Fund including organizing approved projects, analyzing project content, and looking for discrepancies in approved projects Analyzed financial reports from regional funds and uploaded final documentation in MIF website.

University of International Business and Economics
, MBA ( Focus in International Trade and Management)
Aug 2013 - Jun 2015(2 years)

MBA

Walsh University
, Economics
Jan 2007 - Dec 2011(5 years)

Economics and Business Management

Contact Info

  • (+86) 156****3256
  • ****@****

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