1. Enhanced community engagement and customer satisfaction by leveraging leadership development and program management skills with over 1000 content creators (KOL). 2. Fostered strong relationships with creators and ensured smooth interactions through strategic communications and CRM techniques. 3. Led recruiting initiatives using social networking and digital marketing strategies to attract new creators and expand the agencys local influence. 4. Managed and coordinated activities on Discord, serving as the primary point of contact for creators from various social media platforms, including Facebook, TikTok, YouTube, and Instagram. 5. Performed data analysis and data entry tasks to deliver weekly performance reports, providing insights for data-driven decisions and process improvement.

I graduated with a 3.5 GPA.