GREGG FITZROY

SUCESS DRIVEN HOSPITALITY SUPERVISOR
32 years oldOther catering and hotel positionsCome from South Africa Living in Overseas
Language: Dutch, English
Mandarin: not at all

I am a goal orientated individual driven to achieve; and supervise a highly successful operation in any hospitality work environment. I have attained a Bachelor's of Commerce Degree in Hospitality Management and Operations at Stenden International University South Africa. Work based learning and theory solidified a foundation of a high stature. Throughout my experience, constant training and forms of media including new policies and procedures within the hospitality environment were attained and allowed changes and improvements to be implemented moving forward. I believe my adaptability to a constantly changing environment and intense passion for hospitality are my best traits.

Service Leader
Shangri La Hotels & Resorts
Mar 2019 - May 2020(a year)

My current job role is based within the All Day Dining Restaurant Dunes Café. Along with five other service leaders, we supervise and lead a team of 12 waiters in the outlet with a seating capacity of 128 guests. My goal within the team is to influence and train the team members to hone in their natural hospitality skills to create a productive positive working environment.

Team Leader
Inovar Flooring East London
Jun 2018 - Feb 2019(9 months)

My role within the family owned business focused around team leadership and overall supervision of the employees. The company compromises of a Managing Director and Chief Executive Officer. A total of 22 workers are currently employed full time. Having constant direct contact with each client, ensuring satisfaction in the product purchased, honing in my skills gained within hospitality to ensure the needs and wants of the client are exceeded.

Assistant Maitre'd Hotel - Restaurant Supervisor
Seabourn Luxury Cruises
Sep 2016 - Jun 2018(2 years)

I began my career with Seabourn Cruises as a Senior Waiter. I completed one contract in the position before beginning the training for Assistant Maître d Hotel (Restaurant Supervisor). I completed four contracts in this position. My role was to oversee and supervisor crew members within all food outlets on the cruise ships.

Stenden University South Africa
, Hospitality Managenent & Operations
Jul 2011 - Dec 2013(2 years)

I attained a Bachelors of Commerce in Hospitality Management and Operations. The course was over a period of two and half years. The university is privately owned, with the head campus located in Leeuwarden Netherlands.

LeadershipEmotional IntelligenceMotivatingHospitalityOpera & Fidelio