My duties include to develop and implement marketing strategies to reach new customers, Managing Social media presence on Facebook, Instagram etc. Providing exceptional customer service via WhatsApp, Email and other social media platforms, Maintaining a positive customer experience through effective communication. Maintaining & updating website content on www.shoppekro.com

Demonstrated exceptional customer service skills by providing personalized assistance and resolving customer inquiries in a courteous and efficient manner. Collaborated with a diverse team to ensure seamless operations and meet customer needs. Maintained accurate records of customer interactions and transactions using CRM software.

I have completed my Masters in Management degree with 3.59/4.00 CGPA from Malaysia.

I have done my MBA following my BBA degree from University of Sindh with CGPA 2.79/4.00