Responsible for the planning and execution of the strategies in the company’s online communication channels and Search Engine Marketing in Google. In charge of setting, planning and implementing social media and communication campaigns and strategies. To provide engaging text, image and video content for all social media and Google Ads. To respond to customers in a timely manner as well as monitor, track and report on feedback and online reviews. Also, responsible to coordinate with marketing, sales, and communications teams and provide reports of the results and current situation of the strategies.

Responsible for the creation of the restaurant’s digital marketing strategies, designing the content to fit each digital channel, and constantly monitoring the analytics to measure the efficacy of each campaign. Also in charge of the planning and executions of online and offline promotions as well as creating events for special occasions such as national holidays and other famous festivities.

In charge of auditing the departments of Accounts Payable, Accounts Receivable, Medical Records, and Scheduling for the off-shore team located in El Salvador of worker’s compensations insurance companies situated in the United States. Also, responsible for establishing calibration meetings with the management of the different audited support areas, creating action plans for the improvement of the processes under a Six Sigma approach, and making and automizing weekly and monthly reports to show quality’s results of each department for both, internal and external clients.

Management of relations between travel agencies and clients in the United States, responsible for making new reservations for hotels, flights, and transportation services among Expedia affiliates worldwide, responsible for notifying hotels and airlines of any change in itinerary travel of clients and vice versa.

Master's degree in International business at University of International Business and Economics 对外经济贸易大学 in Beijing

Bachelor's Degree in the highest top-ranked university of El Salvador